Manager, Inventory, Solutions - #305884


Date: 2 weeks ago
City: Cape Town, Western Cape
Contract type: Full time

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at

Location: Matroosfontein, Cape Town
Job Posting Title: Manager, Inventory, Solutions
Time Type: Permanent / Full Time

Basic Minimum Requirements: Matric or equivalent

Tertiary Qualification: Essential

  • 3 year Logistics, Engineering or Supply Chain Management degree, or 3 year equivalent diploma OR,
  • 6 years minimum relevent experience in the industry with in-depth experience in all job-related requirements listed below

Computer Literacy Level: MS Suite Advanced

Additional Computer Skills:

  • Excelent knowledge of ERP and WMS systems
  • Advanced knowledge of Inventory Management software / apps
  • Highly proficient in Excel/PowerPoint for data management and reporting
  • CargoWrite Key User within 9 months of assuming role

Job Related Requirements:

  • Minimum 6 years relevent experience in a warehouse environment (preferable in Retail or Consumer environment)
  • Extensive knowledge of Inbound, Outbound, Cycle-counting and Return processes and workflows
  • Proven knowledge and experience in root cause analysis and problem solving, including investigating and troubleshooting of stock, discrepancies, incident reporting and CAPA reporting
  • Minimum 3 years proven skills in Planning, Organising , Directing, Controlling and Monitoring Cycle counting programs and wall to wall stock takes
  • Excellent communication skills and ability to communicate assertively at all levels internally and externally
  • Minimum 3 years people management experience
  • Strong attention to detail and high quality of work
  • Must be able to meet and manage customer expectations and ensure compliance to Policies, Regulations, Work Instructions and Workloads
  • Sound understanding of the Supply Chain
  • Commercial acumen to understand our inventory related contractual SLA's with clients and our liability in the event of non-conformance
  • Good interpersonal skills for client account management
  • Good understanding of MRP and inventory management principles
  • Very good mathematical and analystical skills
  • Own vehicle and valid drivers license
  • Ability to work extended hours / after hours
  • Ability to support other sites Nationally when required eg. wall to wall count planning and execution
  • Audit preparation, execution and support relating to internal and client inventory audits


  • Retail, Pharma and automotive experience and understanding
  • Project management experience
  • High EQ
  • Effective leadership skills
  • Excellent client relation history
  • System enhancement experience
  • Team involvement
  • Deadline Driven
  • Self-Motivator
  • Ability to work under pressure
  • Strong attention to detail
  • Ability to plan long term
  • Negotiation and conflict management skills

Main Purpose of the Role:

Responsible for the inventory management and control of daily weekly/ monthly eliverables within a multi-client distribution centre, in order to consistently exceed all inventory related SLA's with clients.

Duties and Responsibilities:

Commercial and Client Focus:

  • Understand the customer's business
  • Understand the customer's requirements
  • Develop a strong, trusting relationship with clients
  • Deep understanding of contractual SLA's and KPI's
  • Adherence to HSE compliance and responsibilities
  • Adherence to tasks not stipulated in job profile ie. audit compliance, adhoc duties due to operational requirements
  • Create and maintain various reports in line with KPI and contractual obligations
  • Control, action, investigate and complete CAPA documents, if need be. This includes but is not limited to short picks, nil picks, damages, error percentages, KPI requirements, etc
  • Complete daily system checks to ensure all data to and from the client system
  • Customer inventory related queries: Ensure these are processed accurately and completely within 24 hours

Inventory Management:

  • Proactively control the risks associated with inventory
  • Monitor and correct inadequate or inappropriate inventory, to meet the demands of sales eg. stock shortage
  • Action the high inventory levels. eg. FIFO, Obsolete and Slow-moving stock, on client request
  • Daily system to system balancing. Manage and correct inventory movement records on WMS and ensure correction on client sustem so that DSV and client systems are always aligned
  • Control the security over inventory which could result in loss, theft or misappropriation, etc.
  • Plan and execute cycle counts, wall to wall counts, ABC analysis counting and various other processes in line with the KPI and contractual obligations
  • Ensure Material Master and Bin Master is maintained, updated and actioned as required
  • Control, quarantined and damaged stock, this includes inspections, scrapping processes, etc.
  • Ensure inventory processes are followed in operations and admin
  • Manage system enhancement process
  • Ensure Returns are processed quickly and accurately
  • Ensure virtual locations (such as Suspense) within WMS never age more than 5 days and are accurately processed
  • Ensure CAPA is actioned on all serious and / or recurring inventory issues / queries

Disclaimer: Due to the high volume of applications received, only shortlisted candidates will be contacted. Should an external candidate not hear from us within four (4) weeks following their application, they should consider their application unsuccessful. Strictly fair and non-discriminatory selection procedures will be followed. We use Affirmative Action (AA) measures in an endeavor to redress the disadvantages in employment experienced by designated groups. Where possible, preference will be given to candidates from the designated groups as defined in the Employment Equity Act and in line with DSV’s Employment Equity plans. DSV reserves the right to defer or close a vacancy at any time.

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