Reservationist 3164K - #305985

Date: 2 weeks ago
City: Johannesburg, Gauteng
Salary: ZAR 15,000 - ZAR 18,000 per month
Contract type: Full time

A Private Game Reserve is looking for a Reservationist to be based at their Head office in Joburg

Qualifications & Requirements:
Proficient in Office and Email
ResRequest or similar reservations system

Minimum 3 years’ experience.

Fluent in a european language would be an advantage
ResRequest (or similar reservations system) experience essential

Salary is negotiable depending on experience and references
15 days annual leave
Provident Fund
Working alternating weekends

Responsibilities include but not limited to:
To deal with reservation enquiries, bookings, deposits, cancellations, confirmations, pro-forma’s etc. procedure
To deal with the waitlists and complimentary reservations as per procedure
To ensure that provisional bookings are followed up
Check for double bookings
Maximise occupancy with liaison of the reservationists, Reservations Manager and the General Manager
Maintain good relations with all other departments
Balance occupancies daily
Ensure that all filing is up to date
Maintain guest history as per procedure
Ensure credit policy is adhered to
Follow up on travel agent voucher correspondence and other documentation that might be outstanding
Ensure the smooth running of the reservations department
Check arrivals
Check groups – check payment received
Daily reports to be completed and sent to accordingly
Check up on no shows and cancellations
Reporting to directors
Impressive time management and organisational skills
Dazzling telephone and communication skills
Friendly but professional work ethic.

Please forward a full CV

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