MEDICAL RECEPTIONIST | PRETORIA NIEUW MUCKLENEUK - #336649

MedE Recruit


Date: 2 weeks ago
City: Pretoria, Gauteng
Salary: ZAR 12,000 per month
Contract type: Full time

Our esteemed clients, located in the charming neighborhood of Nieuw Muckleneuk in Pretoria, are currently seeking a dedicated Medical Receptionist to join their Dermatology practice.


Responsibilities:

  • Meet and greet patients in a warm and friendly manner.
  • Register new patients and capture personal information.
  • Manage and schedule patient appointments, ensuring efficient use of healthcare providers' time.
  • Coordinate and confirm appointments via phone, email, or messaging system (WhatsApp, or SMS)
  • Handle appointment cancellations and rescheduling as required.
  • Send reports to other healthcare providers.
  • Send scripts to patients as required.
  • Manage the email addresses of the practice proactively.
  • Answer and direct incoming phone calls and emails to the appropriate individual.
  • Respond to inquiries from patients, families, and other healthcare providers with professionalism and courtesy.
  • Relay messages accurately and in a timely manner.
  • Electronic and physical filing
  • Perform general clerical duties such as photocopying and maintaining the office.
  • Handling and recording data of laboratory specimen bottles and contact labs for urgent collections.
  • Maintain patient confidentiality at all times.
  • Administrative responsibilities pertaining to the completion and submission of PMB application forms, and all other forms pertaining to the administrative requirements from medical aids.
  • Additional admin and organizational duties (e.g. ordering stationary, water) as required by the practice.
  • All other receptionist and general administrative tasks that the employer lawfully requests.
  • Help where help is needed.

Qualification and Requirements:

  • Matric
  • At least 2-3 years’ experience in a receptionist position
  • Microsoft Office experience is essential.
  • Any medical patient software system is beneficial, thorough knowledge of Elixer software will be advantageous.
  • Bilingual (Afrikaans and English)

Working hours:

  • Monday to Thursday, 08h00 – 16h00 & Friday 08h00 – 15h00
  • Possible overtime as needed.

Salary: R12 000,00 cost to company per month. No fringe benefits.


Ability to relocate:

  • Pretoria, Gauteng: Relocate before starting work (required)

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