Wellness Assistant - #336858

Clicks Group Limited

Date: 2 weeks ago
City: Durban, KwaZulu-Natal
Contract type: Full time

Listing reference: 016420 Listing status: Online Apply by: 8 April 2024

Position summary

Industry: Wholesale & Retail Trade Job category: Other: FMCG, Retail, Wholesale and Supply Chain Location: Durban Contract: Permanent Remuneration: Market related EE position: Yes


To offer exceptional service to all customers by providing knowledgeable service and basic advice on healthcare, nutrition and supplementation in order to maximise sales and build customer loyalty.

Job description

Job Objectives:

  • To deliver exceptional customer service through in-store visibility and proactivity to customer needs through knowledge and understanding of health and supplements.
  • To consult with customers and provide suitable advice on healthcare, nutritional and supplement products.
  • To drive healthcare sales in line with targets through promotion of a broad range of brands by cross selling and upselling to increase profitability.
  • To drive stock availability in the healthcare aisles through compliance with stock management principles and procedures in order to drive sales.
  • To prevent wastage in own area by adhering to stock rotation principles.
  • To prevent stock losses by following all risk management policies and principles.
  • To ensure high standards of hygiene and cleanliness within the store in order to create an appealing shopping environment for customers.
  • To implement product merchandising by following the merchandising guidelines and procedures.
  • To adhere to all store standard operating procedures.
  • To ensure continuity of service by focusing on own development and product knowledge and sharing product information with relief staff.


  • Desirable: Basic health, fitness and supplements product knowledge
  • Essential: Basic knowledge of retail store operations principles (stock management, merchandising, risk management,)


  • Essential: Good communication and interaction skills
  • Customer and service orientation
  • Selling skills
  • Merchandising skills
  • Desirable:
  • Basic computer literacy



  • Relating and Networking
  • Persuading and Influencing
  • Delivering Results and Meeting Customer Expectations


  • Following Instructions and Procedures
  • Presenting and Communicating Information
  • Achieving Personal Work Goals and Objectives

Minimum requirements

Experience: Essential:
  • At least 1 year related experience
  • Selling skills; customer related training
  • Experience working with sports nutrition and vitamin related products

  • Essential: Matric (Maths 50%/Maths Lit 60%, English 50% and a pass in Life Science or Physics)
  • Desirable: Sports / fitness / nutrition qualification

Contractual Hours:
  • 38 - 40hrs

Kindly note only applicants who meet the minimum requirements will be contacted.
We also encourage people with disabilities to apply.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a CV

Similar Jobs

Emergency Management Specialist (Recovery) Voluntary Agency Liaison Specialist - Reservist

FEMA, Durban, KwaZulu-Natal
1 day ago
SummaryThis role coordinates the exchange of key disaster response information among varied organizations. The ideal candidate will have excellent customer service and computer skills and experience coordinating with different stakeholders on disaster services and resources.NEW! USERRA now protects the full-time employment of FEMA reservists when they are deployed to disasters, emergencies, and critical trainings on behalf of FEMA. Review the...

IT Specialist (AppSW) - Sustainment Engineer

U.S. Geological Survey (USGS), Durban, KwaZulu-Natal
1 day ago
SummaryWhat General Information Do I Need To Know About This Position?There is one vacancy; however, this announcement may be used to fill additional vacancies if they become availableFor specific duty location pay information, click here .Learn more about this agencyThis job is open to Career transition (CTAP, ICTAP, RPL) Federal employees who meet the definition of a "surplus" or "displaced"...

Professional Civil Engineer - Consulting Industry

Hire Resolve, Durban, KwaZulu-Natal
3 days ago
Job Title: Professional Civil EngineerLocation: Durban, South AfricaJob Overview:Hire Resolve's client, a leading engineering consulting firm, is seeking a highly skilled Professional Civil Engineer to join their team in the Durban area. As a Civil Engineer in the consulting industry, you will be responsible for providing innovative solutions and technical expertise to clients in various sectors such as infrastructure development,...