Internal IT Support Technician - #336977

RSAWEB


Date: 2 weeks ago
City: Cape Town, Western Cape
Contract type: Full time

Job Information

    Industry

    Technical Support & Customer Services

    Work Experience

    4 years

    Education Level

    Diploma

    City

    Sea Point, Cape Town

    Province

    Western Cape

    Country

    South Africa

    Postal Code

    8005

Job Description

Established in 2001, RSAWEB is South Africa’s fastest growing internet service provider (ISP) with a focus on providing connectivity to home customers, and a wide array of technology solutions to businesses. We are obsessed about ensuring all our customers receive the best possible digital experience and exceptional customer service. Thousands of customers have given RSAWEB a 5-star rating, with an average rating of 4.7 out of 5 on Google – the best-rated ISP in South Africa. We are extremely proud of winning KFM’s Best of the Cape Awards: Best ISP in 2021 and being one of the fastest streaming ISPs on Netflix and a consistently top-rated ISP on MyBroadband. These accolades are not for nothing, as we constantly strive to improve our products, services, and solutions to enhance each customer’s experience. Having invested heavily in infrastructure, RSAWEB has built a strong presence in South Africa with Data Centres in Johannesburg and Cape Town

Specialisation fields:
  • Cloud infrastructure
  • Enterprise connectivity
  • Mobile connectivity and data management
  • Fibre-to-the-Home (FTTH)
  • Fibre-to-the-Business (FTTB)

At RSAWEB, we are passionate about using our creativity, to provide innovative solutions and services, that allow our customers to succeed in all areas of life. We believe that we are in the business of connecting customers and businesses with each other and a world of infinite possibility and opportunity, through technology. Our mission transcends our values through every customer, every interaction, every connection, everyday
Our values:

  • Creativity
  • Humanity
  • Innovation
  • Passion

Where will the successful candidate fit in?

The successful candidate will be responsible for the setup, maintenance and technical support of hardware/software for internal staff

Job Duties:
  • PC setup and imaging
  • Hardware configuration
  • AV management
  • Office365 account deployment
  • PBX extension management and deployment
  • VoIP phone configuration and management
  • Active Directory administration
  • G Suite management
  • Printer management
  • Zoho apps management
  • Lastpass administration
  • And any other reasonable task


Requirements

  • Completed grade 12 or equivalent.
  • Completed A+ and N+
  • CCNA advantageous
  • Active Directory certification advantageous


Benefits

  • Medical Aid (Discovery)
  • Reduced Gap Cover Rates (Turnberry Premier)
  • Retirement Annuity Contribution (Allan Gray)
  • Medical Insurance (Momentum - Health4Me)
  • Discounted Internet Connectivity
  • Free Employee Wellness Programme (ICAS)
  • Team Buildings
  • Exposure to latest industry technologies and standards
  • Lastly, a work environment that rivals the very best!

If you have not heard from us within 2 weeks of submitting your application, please consider your application as unsuccessful

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