IT Senior Analyst - #336986

Fusion Recruitment

Date: 2 weeks ago
City: Johannesburg, Gauteng
Contract type: Full time
Reference: JHB004739-Maris-1

Well-established manufacturing company based in Benoni is seeking an IT Senior Analyst to join their team (APAC & MEA)

  • 10 years work experience in IT Lead, Technical Support, Desktop Support Engineer, or similar role in an Enterprise environment
  • BS degree in Information Technology, Computer Science or relevant field
  • English Fluency both written and verbal
  • Ability to diagnose and troubleshoot technical issues
  • Microsoft certification in (MCSE), (MOS), Linux, Cisco or similar technologies.
  • General networking TCP/IP, DHCP, DNS (CCNA certified is preferred)
  • Experience supporting a manufacturing or industrial environment would be a distinct advantage
  • Install and configure computer hardware operating systems and applications
  • Monitor and maintain computer systems and networks
  • Talk to staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults
  • Replace parts as required
  • Provide support, including procedural documentation and relevant reports
  • Follow diagrams and written instructions to repair a fault or set up a system
  • Support the roll-out of new applications
  • Set up new users' accounts and profiles and deal with password issues
  • Respond within agreed time limits to call-outs
  • Work continuously on a task until completion (or referral to third parties, if appropriate)
  • Following standard procedures for proper escalation of unresolved issues to the appropriate teams
  • Provide prompt and accurate feedback to customers
  • Ensure all issues are properly logged
  • Prioritize and manage many open cases at one time
  • Rapidly establish a good working relationship with customers

Monthly plus pension fund

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a CV

Similar Jobs

Senior Creditors Clerk

Motus Corporation, Johannesburg, Gauteng
12 hours ago
Job Description Motus Aftermarket Parts is searching for an experienced and dedicated Senior Creditors Clerk to join the team at Meadowview Head Office. The purpose of the position is to provide effective payments to suppliers by implementing and ensuring accurate operating procedures and also ensuring that payments are timeous according to agreed effective dates. Position Overview Specific Role Responsibilities CREDITORS...

Senior Accounts Receivable Analyst

Paymentology, Johannesburg, Gauteng
13 hours ago
Paymentology is the first truly global issuer-processor, giving banks and fintechs the technology, team and experience to rapidly issue and process Mastercard, Visa and UnionPay cards across more than 50 countries, at scale.Our advanced, multi-cloud platform, offering both shared and dedicated processing instances, vast global presence and richer, real-time data, set us apart as the leader in payments.Paymentology is looking...

Panel Workshop Manager

Pro Talent, Johannesburg, Gauteng
15 hours ago
Client is the leading manufacturer, importer, and supplier of quality products, specialising in everything Electrical. They are looking for a Panel Workshop Manager to join their Team. The Workshop Manager will be responsible for managing and leading a team of people in allocating workload and managing the day-to-day operations in the workshop. Duties: Achieving Panel Workshop targets Streamlining and implementing...