Systems Engineer - Linux - #366443

Dimension Data

Date: 1 week ago
City: Johannesburg, Gauteng
Contract type: Part time
Want to be a part of our team?

To provide specialist technical expertise and support in installing; testing; tuning; optimizing; diagnosing problems; repairing; upgrading and maintaining both externally and internally supplied hardware and systems software (i.e. operating systems; data management products; office automation products; embedded systems); and other utility enabling software and related equipment.

Working at NTT

Key Roles and Responsibilities:

  • 'Installs, tests and maintains new hardware or software to provide new services or to resolve user and system problems
  • Performs troubleshooting and system analysis to resolve incidents and to ensure system availability
  • Performs system administration tasks including configuration, systems monitoring, troubleshooting, and support
  • Tests and validates new system to ensure that they fulfil the request functionality and quality
  • Implements backup and recovery procedures to ensure the needed availability
  • Implements and performs system monitoring for proactive support by collecting for example availability, performance metrics and system logs
  • Performs hardware or software upgrades and patching to support vulnerability and risk management
  • Defines, raises and executes changes as part of the Change Management Process
  • Creates system documentation and maintains fixes, modification or other changes
  • Executes task as part of the request fulfilment
  • Escalates and collaborates with vendors or other delivery organisations if needed to provide the right level of support
  • Identifies and documents potential problems of the system within the ticket tool
  • Identifies and suggests possible service improvements
  • Creates and manages tickets for the Incident Management, Change Management, Problem Management and Request Fulfilment
  • Documents work results, actions taken, steps to resolve, effort and resolution time in the ticketing system
  • Performs other tasks as defined, planned, and approved by leadership team
  • Works with senior members of the team to get guidance about working procedures and technical possibilities to ensure the highest level of systems availability

Knowledge, Skills and Attributes:

  • Non-negotiable skillset and experience in red hat Linux administration:
  • Between 3-5 years' experience working on Linux.
  • Preferable to have exposure to:
  • ZVM Systems
  • Red hat Linux
  • Satellite
  • VMware
  • Azure
  • AWS
  • Chef

Academic Qualifications and Certifications:

  • Bachelor's degree or equivalent in Information Technology or related (or equivalent work experience)
  • Required Experience:
  • Seasoned demonstrated experience in a similar role gained within a similar information technology environment

Skills Summary

Configuration Management (CM), Information Technology (IT) Support, Information Technology (IT) Systems, ITIL Processes, IT Infrastructure Management, IT Service Management (ITSM)

Workplace type:

Equal Opportunity Employer

NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category
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