Manager, Business Development | Core Operations - #366458

FTI Consulting

Date: 1 week ago
City: Johannesburg, Gauteng
Contract type: Full time
Who We Are
FTI Consulting is the world’s leading expert-driven consulting firm. Over the last 40 years, FTI Consulting experts have served as the trusted advisor to Fortune 500 companies and the world’s leading law and private equity firms when they are facing their greatest opportunities and challenges. Our strong performance and continued success are a direct reflection of the ambition, energy, and commitment of our talented professionals across the globe to make a positive impact for our clients and communities.

At FTI Consulting, you’ll be inspired and empowered to make an impact on headline matters that change history. Working side by side with the world’s leading experts in your field, you’ll be surrounded by an open collaborative culture that embraces diversity, recognition, professional development and most importantly, you.

There’s never been a more exciting time to join FTI Consulting and this is where you will do the most exciting and fulfilling work of your career.

Are you ready to make an impact?

About The Role

The Business Development Manager role is key to driving growth at FTI South Africa. Responsible for identifying opportunities, managing client relationships, and handling proposal management, this position plays a crucial role in expanding our market presence. Reporting to the Senior Managing Director - country leader and indirectly to the COO MEA, this role contributes to our strategic objectives with enthusiasm and expertise.
Please note: this role can be based either out of Johannesburg or Cape Town.

What You’ll Do

- Management and segmentation of FTI South Africa’s client list
- Creation and management of account plans (key relationships; interactions; 30/60/90-day plan etc.)
- Actively check for new opportunities (consultation with segments/tender databases etc.), allocate to segments, drive go/no go decisions with management.
- Facilitate collaboration on cross-regional and cross-segment sales activities with an emphasis on retention of and cross-selling to existing clients, and the cultivation of new clients.
- Demonstrate a deep understanding of core clients, core targets (including target client profile) and client buying patterns, as well as the competitive landscape.
- Own the RFQ/RFP process, registering with and monitoring relevant government portals and newspapers for opportunities and responding to pitches.
- Work with all segments to document service offerings (pitch packs)
- Prepare client service professionals for client meetings with client intelligence and relationship mapping.
- Generic proposal writing (i.e., proposal template and flow including task allocation) ensuring standardised template is used and latest FTI information is included and FTI branding policy is adhere to.
- Management of FTI reference letters/tombstones, credentials ensuring these are obtained when projects are closed.
- Managing of FTI South Africa Case Studies per segment are obtained when projects are closed/ ongoing.
- Track and manage the pursuits pipeline for the region and update leadership monthly.
- Identify business development best practices and coach and educate team on the right opportunities and support strategy and implementation planning.
- Closely monitor market, social and political news, and events to identify opportunities.
- Create and manage a Sales Force Dashboard, creating a view of pipeline vs. budget/forecast per segment with weekly submission to segment heads and South African country leader.
- Build a relationship with FTI Sales Force experts and look at opportunities to consolidate for all segments in-country.
- Additional responsibilities and projects as needed.

How You’ll Grow

We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You’ll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth.

As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role.

What You Will Need to Succeed

Basic Qualifications

- At least 10 years of business development or a combination of business development and client-facing experience at a matrixed professional services firm
- Fluent in English
- Bachelor’s Degree in a related field
- Proven record of lead generation and a track record in client conversion
- A proven history of developing long term client relationships at all levels of client organizations including C-Suite
- Familiar with building and managing account plans and CRM sales activity
- Proactive and results-oriented team player with demonstrated ability to work under pressure

Preferred Skills

- Ability to multitask and prioritise complex, competing tasks
- Superior analytical and research skills
- Excellent verbal and written communication skills
- Exemplary presentation skills
- Strong attention to detail and extremely organized
- Strong interpersonal and relationship development skills
- Ability to work both independently and on a team in a fast-paced environment
- Service-oriented attitude, professional, flexible and team player
- Strong understanding of global business trends
- A self-starter with an entrepreneurial spirit
- Proficient in Microsoft Word, PowerPoint, Excel, Teams, and Outlook
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