Market Development Manager - KZN - #366552


Date: 4 days ago
City: Durban, KwaZulu-Natal
Contract type: Contractor
Closing Date 2024/05/31

Reference Number MMH240515-6

Job Title Market Development Manager - KZN

Position Type Permanent

Role Family Sales

Cluster Metropolitan Life

Remote Opportunity None of the time

Location - Country South Africa

Location - Province KwaZulu-Natal

Location - Town / City Durban


Metropolitan is one of the oldest financial services brands in South Africa. With a 126-year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa's people through affordable financial solutions that create financial growth and security.

Metropolitan operates in South Africa, but the brand is also present in 12 African countries including, Namibia, Botswana, Kenya, Ghana, Nigeria, Lesotho, and Swaziland. Metropolitan provides financial wellness solutions that meet the needs of low-income clients, including funeral insurance, health, savings, hospital cash-back cover, retirement solutions and life insurance.

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Role Purpose

Ensure the effective Relationship Management of existing contractual relationships.


  • 3-5 years’ relevant experience in the financial services industry, particularly understanding of lower income market products and client needs
  • 2 years’ experience in the management of complex projects in the financial services industry
  • Excellent presentation and negotiation skill


  • Influencing and persuasion skills
  • Relationship building and networking
  • Interpersonal skills
  • Presentation skills
  • Communication skills

Duties & Responsibilities


  • Ensure the effective Relationship Management of existing contractual relationships
  • Implement the effective nurturing, retaining and leveraging of existing contracts in order to drive sales penetration
  • Implement the market access strategy for existing and new markets for both face-to-face and digital channels in line with the operating model
  • Conduct analyses of existing key accounts (unions etc.) at a national and provincial level and then make recommendations on the strategic or tactical direction going forward and then implement in collaboration with the Channel sales staff
  • Manage existing key relationships and key stakeholders and ensure that these are retained and maximized
  • Provide inputs to the prioritisation of potential new worksites in the context of the regional strategy
  • Oversee the development and execution of marketing plans and activation events to launch and entrench our presence in existing markets
  • Oversee and/or provide inputs to a sponsorship/activation approach for existing markets
  • Provide regular report on performance of key accounts to the relevant stakeholders
  • Measure and report on the success of events and the ROI of money spent in a particular market
  • Involve channel representatives in the negotiations, ensure that relationships are then handed over to the right people and at the right time
  • Drive a client centric environment that focuses on best practice service delivery


  • Developing Expertise
  • Articulating Information
  • Developing Strategies
  • Seizing Opportunities
  • Interacting with People
  • Pursuing Goals
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