Senior Executive, Line Compliance

EXL


Date: 4 weeks ago
City: Oudtshoorn, Western Cape
Contract type: Full time
Reference: 2355

EXL Service

  • Conducting audits as per audit calendar 
  • Preparation of audit reports and highlighting any other anomalies found. 
  • Escalation of compliance exceptions to the higher management and ensuring their closure 
  • Conducting follow-up’s and reviewing implementation of action plans 
  • Ensure compliance to laws & regulations, contracts and organizational policies and procedures in respect of reporting. 
  • Drive ISO Surveillance audit, compliance internal & external audits   
  • Responsible for adherence to Compliance Governance   
  • Compile reporting around Compliance metrics   
  • Drive Business Continuity Planning between Customers - EXL   
  • Ensure Data Protection & Compliance Agreements adherence   
  • Compliance Initiatives - Training, liaison with key stakeholders   
  • Conduct Compliance Audit - Recommend corrective actions and remedies   
  • Create Compliance scorecards, dashboards and general reporting around performance of the business 
  • Support newly migrated processes or processes in the pipeline to be migrated from Compliance Perspective 
  • Participate in meetings with the business and clients around Compliance performance measurement 
  • Regular audit of reports from operations, preparation of audits and real-time flagging of gaps. 
  • Follow-up audits and checks to test implementation of controls 
  • Reporting on audits and flags to the appropriate forum in a timely manner. 
  • Ensure compliance to client and organizational policies and procedures in respect of reporting. 
  • Maintain information access for their department by initiating the processing of requests to create, change, or revoke physical/logical access within a department 
  • Act as the department liaison to Client Security Team 
  • Responsible for completion of re-verification of user physical/logical access for users within their department as per defined timelines 
  • Completing compliance self-assessment 
  • Conducting compliance review (Planning, Execution, finalization of observations and closure of review including follow up for management comments and open action points) 


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