Senior Executive, Line Compliance
EXL
Date: 4 weeks ago
City: Oudtshoorn, Western Cape
Contract type: Full time

Reference: 2355
EXL Service
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EXL Service
- Conducting audits as per audit calendar
- Preparation of audit reports and highlighting any other anomalies found.
- Escalation of compliance exceptions to the higher management and ensuring their closure
- Conducting follow-up’s and reviewing implementation of action plans
- Ensure compliance to laws & regulations, contracts and organizational policies and procedures in respect of reporting.
- Drive ISO Surveillance audit, compliance internal & external audits
- Responsible for adherence to Compliance Governance
- Compile reporting around Compliance metrics
- Drive Business Continuity Planning between Customers - EXL
- Ensure Data Protection & Compliance Agreements adherence
- Compliance Initiatives - Training, liaison with key stakeholders
- Conduct Compliance Audit - Recommend corrective actions and remedies
- Create Compliance scorecards, dashboards and general reporting around performance of the business
- Support newly migrated processes or processes in the pipeline to be migrated from Compliance Perspective
- Participate in meetings with the business and clients around Compliance performance measurement
- Regular audit of reports from operations, preparation of audits and real-time flagging of gaps.
- Follow-up audits and checks to test implementation of controls
- Reporting on audits and flags to the appropriate forum in a timely manner.
- Ensure compliance to client and organizational policies and procedures in respect of reporting.
- Maintain information access for their department by initiating the processing of requests to create, change, or revoke physical/logical access within a department
- Act as the department liaison to Client Security Team
- Responsible for completion of re-verification of user physical/logical access for users within their department as per defined timelines
- Completing compliance self-assessment
- Conducting compliance review (Planning, Execution, finalization of observations and closure of review including follow up for management comments and open action points)
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