Spec: Sales Account Management (Eastern Cape)

Job description: Business unit, Department, Reporting Business UnitCCODepartmentFSI / Retail & CPG / MIH / Public Sector / Coastal / Corporate GautengReports toExecutive / ME Sales Account ManagementJob Grade/LevelS5

Core Description

Responsible for the management of the full sales cycle for defined vertical and customer base. Accountable to achieve or exceed the full revenue target.

Key Deliverables / Primary Functions

• Develop, review, communicate and monitor an effective client strategy as per the MSA methodology
• Design and execute on the account plan.
• Effectively manage the sales activities to meet agreed targets and corporate objectives within the agreed budgets
• Manage accounts by monitoring the level of client satisfaction at regular intervals or after each significant delivery of a product or service
• Drive a culture of accountability, management by objectives, and build a high-performance team driven by customer satisfaction
• Network and collaborate with colleagues to sell new enterprise solutions to existing clients to achieve growth targets.
• Ensure data quality and integrity on Salesforce is kept at the agreed levels.

Core Functional Skills & Capabilities Account Planning & Management Customer Focus Relationship Building Sales Pipeline Management Sales Strategy Core Behavioural Competencies Job Match Persuading and Influencing Presenting and Communicating information Delivering Results & Meeting customer expectations Relating and Networking Achieving personal work goals & objectives Minimum Qualifications NQF 6: 3 year Degree/ Diploma/ National Diploma in IT/Engineering or Sales/Marketing OR NQF 4: Grade 12 Additional Education -Preferred /Advantage Experience

Minimum of 5 years’ ICT experience in Account Management Role

Or

Minimum of 7 years’ ICT experience in Account Management Role

Certifications Professional Memberships in Relevant Industry Level of Engagement & Span of Control Level of engagementEngagement will all levels within the organisation, internal and external to the business.Span of Control0

Special Requirements / Employment Condition Valid Drivers license Required to travel locally and/or internationally Workplace / Physical Requirements Hybrid Remote Worker Non-Billable