Senior Manager Communications, Sub Saharan Africa

Summary

The Senior Manager Communications, Sub Saharan Africa supports the execution of internal and external communication activities aligned with the SSA strategy. This includes managing above-country therapeutic area (TA) campaigns, product launches, internal storytelling, and employee engagement initiatives. The role works closely with global, regional, and local stakeholders to ensure aligned, high-quality execution.

About The Role

Role Responsibilities

• Support the execution of proactive communication plans and campaign content
• Deliver communication programs for therapeutic areas, pipeline launches, and product milestones
• Execute brand and reputation campaigns across SSA
• Coordinate internal communication activities including newsletters, intranet updates, and associate engagement
• Provide tactical support for stakeholder communication and media engagement
• Contribute to crisis preparedness and support Director in rapid response scenarios
• Monitor and report on communication performance and engagement analytics
• Ensure consistent messaging across countries and channels
• Collaborate with global and country teams to align execution with overarching strategy
  
  

Key Performance Indicators

• Quality and timeliness of communication execution
• Engagement rates on internal and external platforms
• Internal feedback and employee participation in comms initiatives
• Support and impact of launch campaigns and TA communications
• Consistency and alignment across channels and markets
• Contribution to successful stakeholder and media engagement
• Execution support during crisis or reputational issues
  
  

Requirements

• Bachelor’s degree in Communications, Marketing, Journalism, or related field
• 5+ years of experience in communications, preferably in multi-country roles
• Fluent in English and French an advantage
• Experience in campaign management and content creation across channels
• Strong storytelling and writing skills
• Collaborative, detail-oriented, and capable of managing multiple priorities
• Experience in healthcare or life sciences preferred
  
  

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

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