Dynamics 365 Developer MMH250424-5

Role Purpose

As a snr developer, develop, test, deploy, maintain and support a portfolio of new and existing Microsoft Dynamics 365 applications and services, from high-level business requirements and designs, through the Software Development Life Cycle.

As a community of practice leader, nurture and grow a Microsoft Dynamics 365 developer community aligned with the growing strategic importance of the platform.

Requirements

Experience

• 5-7 year + relevant IT experience
• 3-4 year + Microsoft CRM development experience (essential)
  
  

Qualifications

• Relevant IT qualification
• Relevant qualification in Computer Science, Information Technology or related area (desirable)
  
  

Knowledge & Skills

• Dynamics 365 Customer Engagement
• .Net
• C#
• Azure development
• Web services
• Knowledge of Software Development Lifecycle (SDLC)
• Knowledge of relevant programming languages
• Knowledge of software testing
• Knowledge of writing test cases
  
  

Duties and Responsibilities

As a Senior Dynamics 365 Developer

• Deliver quality, effective software, in line with the agreed development process and business needs.
• Collaborate with stakeholders to gather requirements, conduct analysis and prioritise requests.
• Conduct research and evaluate potential technical solutions to identified business problems.
• Partner with the Product Owner, Business and/or System Analysts and Solutions Architects to translate business requirements into workable solutions and document solutions into technical specifications.
• Design and code new software functionality using code that is readable, maintainable and re-usable.
• Conduct Unit Testing of own code, and System Integration Testing (SIT) of each solution and resolve all issues/queries timeously.
• Collaborate with the testing team to co-create test cases to ensure that features within each application are working as expected.
• Contribute to user acceptance testing (UAT) and training material to ensure that functionality is working correctly.
• Deliver coding into the applicable production environment once testing has been completed.
• Provide stakeholders with regular feedback on the technical design and timelines for solution ensuring that business needs are met.
• Maintain existing programmes according to change requests approved by business as and when needed.
• Diagnose root causes of system issues through problem-solving and recommend potential solutions.
• Monitor performance of solutions and make recommendations to improve the performance and functionality of the solution.
• Log issues found in existing systems as internal change controls and ensure successful resolution of issues.
• Develop and maintain productive and collaborative working relationships with peers and team members.
• Continuously develop own expertise in terms of industry and subject matter development and application thereof in an area of specialisation.
• Contribute to continuous innovation through the development, sharing and implementation of new ideas and involvement of peers.
  
  

As a Community Of Practice Leader

• Assist the development team members to master their skills and grow their careers.
• Ensure that less experienced developers can grow their skills while causing the least possible disruption on the other developers.
• Put processes in place to ensure proper hand-over when a developer leaves the team.
• Hold regular performance excellence dialogues with team members regarding their impact on team goals and rate their individual contributions
• Drive employee wellness and retention by participating in capacity planning and pro-actively flagging burn-out concerns.
• Collaborate with the product owner to ensure continuous improvement across the Software Development Lifecycle.
• Actively participate in information sessions and technical forums.
• Ensure that technical design session output is documented and well aligned between team members.
• Continuously improve effort estimations based on technical designs to enable better prioritisation and capacity planning.
• Put processes in place to ensure proper technical design and documentation with projects and team goals, as well as adherence to design specifications by all developers.
• Develop standards and frameworks to ensure code that is of good quality and easy to maintain.
• Perform quality assurance checks / code reviews.
• Contribute to the establishment of best practice standards.
• Ensure that proper developer testing is performed.
• Ensure adherence to deployment protocols.
• Participate and align with release management processes.
• Attend and actively participate in operational meetings to ensure that developers members are aware of and aligned to operational priorities.
• Provide key input into a system roadmap, that addresses both operational and long- term strategic objectives.
• Ensure proper monitoring and alerting is in place.
• Ensure compliance to audit requirements.
• Ensure adherence to security and access control requirements.
• Ensure the availability and performance of services that the rest of the business relies upon, within agreed upon service levels and aligned to integration frameworks and protocols.
• Take ownership of the data generated by the platform and ensure the delivery of curated data sets to enable reporting and analytics.
• Contribute towards creating a culture that supports the values of the organisation through effective leadership.
• Ensure that the value of operational excellence is sustainably upheld in the team.
• Develop and maintain productive and collaborative working relationships with peers and stakeholders.
• Take ownership for driving own career development.
• Identify solutions to enhance cost effectiveness and increase operational efficiency.
• Manage financial and other company resources under your control with due respect.
• Provide input into the risk identification processes and communicate recommendations in the appropriate forum.
  
  

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