Manual Test Analyst (Intermediate - Senior)

Role Overview

We are seeking a detail-oriented French-speaking Quality Analyst to deliver comprehensive Quality Assurance and Testing services in a fast-paced, Agile environment. You will be responsible for ensuring the quality, reliability, and functionality of all channel-related solutions prior to deployment in the live environment. Your work will directly enhance user experiences by identifying defects, ensuring robust test coverage, and collaborating closely with cross-functional teams, especially UX/UI.

Key Responsibilities

• Develop and execute manual test cases aligned with business and technical requirements.
• Document, maintain, and analyse test results, including historical trends and reporting.
• Identify and record anomalies with clear, reproducible steps for developers.
• Review functional specifications early to identify defects and suggest improvements.
• Participate in root cause analysis and escalate process issues when necessary.
• Ensure all product changes (e.g., bug fixes, enhancements) are properly documented.
• Collaborate with cross-functional teams to clarify requirements and resolve issues.
• Attend and contribute to Agile ceremonies including:
• Sprint Planning
• Daily Stand-ups
• Sprint Reviews
• Retrospectives
• Demos
  
• Actively participate in continuous improvement, code quality, and team collaboration efforts.
• Support usability testing to validate alignment with UX/UI principles and customer expectations.
  
  

Education & Certifications

• Matric (Grade 12) Compulsory
• ISTQB Foundation Certification in Software Testing Compulsory
• Relevant IT Degree or Diploma Preferred
  
  
  

Experience Required

• 5+ years experience in manual testing within UX/UI-driven projects.
• Prior exposure to FinTech, banking, telecommunications, or e-commerce environments.
• Experience testing mobile apps and digital platforms.
• Familiarity with UX/UI design principles and their application in product development.
• Working knowledge of Agile/Scrum environments and associated tools.
  
  
  

Core Competencies

• Deep understanding of QA methodologies, user journeys, and UAT processes.
• Strong attention to detail and analytical thinking.
• Proficiency in preparing and managing QA/testing documentation.
• Working knowledge of usability testing tools and their application in UX evaluation.
• Comfortable working in collaborative, cross-functional Agile teams.
• Self-motivated, solutions-driven, and committed to continuous improvement.
• Knowledge of financial products, digital wallets, mobile payments, and payment ecosystems is advantageous.