Test Analyst

Hollard Insurance


Date: 3 weeks ago
City: Johannesburg, Gauteng
Contract type: Full time
Job Purpose

  • Responsible for the provision of quality assurance on IT development by ensuring that all software deployments are as per business requirement specifications on all systems.
  • Enhance the image of the company through the continuous delivery of efficient and effective customer service.

Key Responsibilities

Test Planning and Design

  • Analyzing the product specification
  • Designing test cases based on product specification and acceptance criteria.

Test Execution and Reporting

  • Execute test cases.
    • Functional test scripts.
    • Performance test scripts.
  • Review and analyze results from executed test cases.
  • Defect management.
    • Identify and Log Defects.
    • Follow up on all outstanding defects with developers.
    • Retest all resolved defects (both in projects and maintenance).
  • Compile a test summary.
    • Assist in the user acceptance testing activity for projects and maintenance initiatives.
    • Attend CAB meetings leading up to deployment in production.
    • In conjunction with Business Analysts, provide support to learning area in the development and signoff of training material particularly on systems.
    • Execute sanity and regression test cases in UAT environment.
    • Maintains awareness of best practices and industry standards.
Reporting

  • Reports: Provide complete and professional written reports.
  • Recordkeeping to be always kept up to date.

Stakeholder Engagement

  • Relationship Management: Interact frequently with colleagues, business representatives in a professional manner.
  • Take ownership of queries and offer possible solutions to the various stakeholders / clients and ensure all are resolved and feedback given to relevant parties.
  • Continuously build and manage the relationships.

People & Talent Management

  • Employee Growth: Take responsibility for own career growth and have regular discussions with the relevant role players.

Customer Service & TCF

  • Ensure customers are treated fairly and that TCF management is done in conjunction with the Academy. Maintain a high level of service to customers (internal and external) according to the service standards as set by the company.
  • General: When required perform any other duties necessary for the operational effectiveness of the company that is within your ability and scope.
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