Cellular Credit Consultant

JD Group


Date: 3 weeks ago
City: Cape Town, Western Cape
Contract type: Full time
Purpose of the Role

To provide customers with cellular services and products in order to satisfy customer requirements and maximize the Business Units profitability

Key Outputs

  • Maximise the profitability of the Business Unit by achieving individual contracts targets.
  • Promote contract products to customers in order to maximise the value and profitability of the Business Unit
  • Action the contracts applications process in line with required process
  • Deal with customers in a customer centric manner
  • Effective self-management and teamwork

Minimum Requirements

  • Matric
  • 1 – 2 years working experience in the retail industry
  • Contracts Services product knowledge
  • Risk management
  • MS Office Proficiency
  • Written and verbal communication skills
  • Interpersonal skills

Skills & Knowledge

  • Management Information Systems
  • SAP Systems, Vodacom C3D, M2, MTN Ilula & OMS, Telkom CRM , AVS, PayJoy & Vumatel
  • Credit Services Sales Acumen
  • In-depth knowledge of IC Polices, Practices, Processes and Procedures
  • IC Business Operating Model
  • Expressed and implied ethical responsibilities
  • Team work
  • Customer Service orientated
  • Attention to detail
  • Telephone etiquette
  • Target driven

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