Sales & Operations Manager
The Estée Lauder Companies Inc.
Date: 19 hours ago
City: Johannesburg, Gauteng
Contract type: Full time

Description
Sales Management
Sales Management
- Drive sales growth through strategic projects, commercial deals, and stretch targets.
- Align annual sales plans with SSA fiscal goals; optimize distributor and retail operations
- Analyze project results, manage retail targets, demo, and commission lines
- Ensure order accuracy and effective stock management for sustained retail growth.
- Oversee commercial pipeline, forecast accurately, and identify sales risks.
- Support top-door strategies and annual business plans with partners.
- Conduct regular sales reviews and provide performance updates to leadership.
- Build strong partner relationships and support store selection and negotiations.
- Collaborate across teams to align retail goals and negotiate sell-ins.
- Lead training programs across brands with Education teams.
- Manage inventory, reduce excess, and address expired/discontinued stock.
- Interface with internal/external teams for support, product ideas, and market needs.
- Ensure timely forecasting and stock replenishment with retail partners.
- Support VM planning, store maintenance, and counter refurbishments.
- Monitor market trends, grey markets, competitor activity, and sales force needs.
- Ensure timely execution of launches and accurate performance reporting.
- Maintain commercial oversight and align plans with ELC policies and strategy.
- Analyze retail and market data to identify opportunities and trends.
- Support budgeting, reporting, and financial forecasting with Country Manager.
- Monitor OPEX spend and manage fiscal year estimates, T&E, and A&P budgets.
- Improve commercial processes, ensure policy compliance, and manage contracts.
- Lead team performance aligned with brand and sales strategy.
- Set clear objectives, conduct appraisals, and manage PDPs.
- Coach and develop team members, supporting career growth.
- Foster collaboration and inclusion; lead hiring decisions.
- 7 - 10 years' experience
- Team People Management Experience
- Confident negotiator
- Experience of multiple project management
- Advanced MS Office – Word, Excel and PowerPoint
- Prestige Beauty industry and Sub-Saharan Africa knowledge/experience is advantageous
- Willing to travel (45%)
- Full, unrestricted Driver’s License; Valid Passport
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