Reporting Analyst (Centurion OR Durban)

Through our client-facing brands Momentum Group, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members.

Disclaimer As an applicant, please verify the legitimacy of this job advert on our company career page.

Role Purpose

The successful incumbent will be responsible for gathering and analysing data which guides business decision-making, identifying requirements, and implementing reporting systems to meet those needs.

Requirements

Education

• Matric (Grade 12) certificate
• 3-year degree in Mathematics, Economics, Computer Science, Information Management or Statistics
• Applicable technology certification
  
  

Training

• Generic reporting course
• Report writing course
  
  

Experience

• 2-3 years' experience as a data analyst or related field (essential)
• Proficient in SQL and Power BI (essential)
• Experience in Health Risk Management or Medical Scheme environment (advantageous)
• Experience in advanced excel, Oracle reports, Zendek, Vitel and Falcon
  
  

Knowledge

• Data analysis principles, processes, and best practices
• Data analysis tools and techniques
• Business operations and information flow processes
  
  

Skills

• Administrative skills
• Business analysis skills
• Data analysis skills
• Time management skills
• Excellent written and verbal communication skills
• Interpersonal skills
• Critical thinking skills
  
  

Duties & Responsibilities

Process

• Assess and compile effective manual data extraction and management for reporting.
• Explore and analyse data to understand trends to improve reporting efficiency and to understand and anticipate internal client’s needs.
• Perform regular data reviews and report on the results and trends, as well as making recommendations.
• Identify creative solutions to analyse data and solve a business problem or highlight risks, where applicable.
• Consolidate quarterly data analysis and prepare reports for the management team.
• Review and establish reporting processes, where necessary.
• Collaborate with internal teams to determine business needs and requirements for reporting and analysis.
• Present data reports and findings to internal stakeholders as and when required.
• Collect and analyse data to develop insights and recommendations for business decisions.
• Apply data quality checks to ensure accuracy and consistency of data.
• Maintain reports and other internal data visualisation tools to communicate findings to internal teams.
• Stay up to date with industry trends and best practices in reporting and analytics.
  
  

Client

• Provide reliable expertise and advice to clients and stakeholders.
• Build and maintain relationships with clients, internal and external stakeholders.
• Deliver on service level agreements applicable to clients, internal and external stakeholders in order to ensure that client expectations are managed.
• Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.
• Continuously monitor turnaround times and quality standards and resolve issues speedily to enhance client service delivery.
• Manage client query processes and ensure that queries are tracked, accurately resolved and used as a mechanism to improve client service and business processes.
  
  

People

• Build strong relationships through providing specialist know-how to others, expressing positive expectations.
• Continuously develop own expertise in terms of industry and subject matter development and application thereof in an area of specialisation.
• Positively influence and manage change and offer specialist support where required.
• Contribute to continuous innovation through the development, sharing and implementation of new ideas and involvement of colleagues.
• Participate and contribute to a culture of work centric thinking, productivity, service delivery and quality management.
• Take ownership for driving career development.
  
  

Finance

• Implement and provide input into governance processes, systems and legislation within area of specialisation.
• Escalate unresolved policy and governance compliance issues via appropriate channels for investigation and resolution purposes
• Provide input into the risk identification processes development and communicate recommendations in the appropriate forum
  
  

Competencies

• Examining Information
• Adopting Practical Approaches
• Meeting Timescales
• Documenting Facts
• Providing Insights
• Checking Things
• Interpreting Data
• Generating Ideas