Email Marketing and Content Specialist
RetailNext
Date: 3 weeks ago
City: Cape Town, Western Cape
Contract type: Full time
Remote

RetailNext provides e-commerce style analytics to physical retailers enabling them to best understand shoppers behavior within their stores. Using our cloud-platform and proprietary IoT sensors, we collect billions of data points everyday from shoppers in over 100+ countries around the world. Ultimately, the data we provide to retailers helps them to make the decisions that will improve your shopping experience.
Responsibilities:
- Founded: 2007
- Employees: 270+ in 15+ countries
- Funding: RetailNext Crunchbase https://www.crunchbase.com/organization/retailnext
- More about us and what we do: Why RetailNext? https://retailnext.net/why-retailnext
Responsibilities:
- Conduct market research to stay up to date with the latest consumer and email marketing trends.
- Conceptualize, plan, execute, and optimize email marketing campaigns, that speak directly to the pain points of existing and prospective customers, to support the go-to-market strategy.
- Identify innovative ways to expand the opt-in strategy and grow the company's email lists with quality leads.
- Develop new lead magnets (videos, infographics, slides, microsites, etc.) independent of content produced for other marketing channels.
- Craft well-written, engaging copy that supports lead generation.
- Proofread emails for clarity, grammar, and spelling.
- Develop and maintain an email marketing calendar to ensure a consistent cadence of marketing activity.
- Distribute emails through the use of automation software.
- Ensure mobile-friendly email templates.
- Analyze campaign performance to determine areas of strength and weakness, and suggest improvements that could inform subsequent outputs.
- Upgrade email templates using graphics, A/B split testing, personalization, and advanced features.
- Collaborate with graphic designers to improve the appearance layout of outputs.
- Ensure emails follow industry best practices and uphold brand positioning.
- Work cross-functionally with internal stakeholders for events, partner collaborations, launches, etc.
- Ensure the email marketing performance is always aligned with OKRs and broader business goals.
- Ensure the data hygiene of email lists is maintained at all times.
- Maintain broad knowledge of company capabilities versus the strengths/weaknesses of competitive products.
- Assist with sales communications where needed.
- BSc degree in Marketing or relevant field.
- 3-5 years experience in email marketing within the B2B SaaS industry (experience in retail will be advantageous but not necessary).
- Hands-on experience with HTML and CMS.
- Proficiency in marketing automation technology such as Pardot or Marketo.
- Knowledge of SEO/SEM and Google Analytics.
- Familiarity with analytical and database tools.
- Familiarity with SFDC.
- Drive, ingenuity, and gumption.
- Ability to recognize future roadblocks, challenges, and solutions
- Be able to keep a handle on everything going on within the email marketing portfolio.
- Assist with general content development where needed.
- An ability to work under tight deadlines.
- Outstanding copywriting and copyediting abilities.
- Ability to harness collaboration to produce well-crafted content.
- Ability to create high-impact, unique marketing campaigns.
- Excellent project management and time management skills specific to marketing.
- Ability to glean insights and develop recommendations based on email marketing data.
- Competitive Salary and Equity Ownership
- Paid Paternity/Maternity Leave
- Best Self Program - contribution towards your personal or professional development
- Once a month the entire company closes so we can enjoy a "Recharge Day"
- Focus on your career: The ability to own your career, grow, and we will invest in your career every year!
- Working Environment: We are a "Remote-First" Hybrid company, meaning we are set up to operate effectively for fully-remote employees but have some distributed offices to allow our employees to gather. Also we have opportunities to travel and meet other team members from other countries.
- We also allow our employees to work up to 90 days in any location of their choice each year
- We all share the following values:
- Autonomy: we give you the full flexibility and freedom to do what you do best. Flexible working schedule. We're outcome-oriented.
- Improvement Mindset: we are all constantly working to improve and give anyone an opportunity to contribute to that.
- Ownership and collaboration: we allow for and expect ownership, as well as work together to achieve our goals.
- 100% customer focus: we are always lazer focused on what is best for our customers
- People like it here!
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