Regional Sales Manager

Vector Logistics


Date: 9 hours ago
City: Polokwane, Limpopo
Contract type: Full time
Permanent

Polokwane

Overview

We are a Supply Chain and Sales & Merchandising partner adding value to your business through a fully integrated, temperature-controlled network in Southern Africa.

But we are also more than that. We are people serving people. While we boast the best in tech and infrastructure, our people are our greatest resource. With our skilled, curious, can-do people at the forefront, our assets become your assets, our service your solutions.

Vector’s vehicle fleet includes a food industry first in ‘multi-temperature’ vehicles enabling the company to service business across frozen, chilled and ambient temperature zones on a single delivery.

Job Purpose

To develop and implement appropriate solutions in the form of value propositions

to meet or exceed all sales goals, performance quotas and process expectations

in the relevant region.

To provide tactical and operational leadership and support to the regional sales

team.

Key Responsibilities

Sales Management

Develop and execute the regional sales strategy.

Generate leads regarding prospective contract opportunities and drive deal

closure.

Develop proposals, negotiate terms and conditions and implement contractual

agreements for regional accounts with accountability for delivering strong

financial results.

Implement the national sales strategy across the region.

Manage and monitor strategic target achievement.

Manage and coordinate accurate regional sales (volume and product)

forecasting and ensure alignment to and input into the national planning

processes.

Attend national meetings as required.

Drive the implementation of the pricing strategy and practices.

Develop key internal relationships in various functional areas and at various

levels.

Track regional competitor activity and performance.

Develop, implement and manage regional marketing objectives.

Drive horizontal and vertical growth opportunities.

Constantly analyse statistics regarding the number of sales made in a given

time period, the resulting profits, and the need for new clients and products.

Drive the achievement of applicable strategic and operational targets.

Coordinate sales team promotional activities across the region.

Customer Relationship Management

Maintain and expand the customer base by building and maintaining good

relationships with key customers and recognising new customer opportunities.

Understand key customers’ operations and strategies as well as their

requirements and trends.

Gather regional market intelligence on national accounts and key regional

accounts.

Manage and coordinate regional resources in line with customer plans in order

to achieve strategic objectives (call planners etc).

Ensure the customer service policy is rigidly implemented and maintained.

Resolve escalated customer queries and issues professionally and in the best

interest of all parties.

Supply Chain and Distribution Management

Manage regional stock availability issues with depots.

Oversee the regional order taking process.

Regional Budget Management

Drive the achievement of regional sales budgets in terms of volume.

Control regional sales costs.

Regional Management

Lead the regional team towards meeting strategic objectives and targets

through regular communication and utilisation of the full organisational talent

management tool set.

Manage and deliver on succession plans to enable the development of a

future generation of leaders and specialists and ensure optimal turnover and

retention levels are maintained.

Champion training and development of the team through the utilisation of

available training opportunities or by contributing to the development of new

training solutions in collaboration with regional and national training

specialists.

Conduct regular performance appraisals with subordinates and ensure that

the process is cascaded throughout the regional team.

Develop and manage high performance multi-disciplinary teams in order to

solve problems within the region.

Encourage skills workshops between multi-disciplinary teams and across the

regional team to realise the transfer of skills.

Conduct weekly management meetings and ensure that records are kept and

shared across the team and that action plans agreed to within team meetings

are delivered upon.

Manage the employee relations climate and ensure corrective action is taken

where required in line with relevant legislation and company policy.

Monitor team performance and provide regular feedback.

Coach and support team members where necessary to achieve objectives.

KPI’s

Regional customer satisfaction rating.

Achievement of strategic and operational targets.

Number of lost customers.

Sales volume / location.

Net profit managed by the region.

Volume and value growth.

Cost management.

New business development (horizontal and vertical growth).

Customer contact coverage.

Key Relationships

Internal

Demand and supply planning.

Regional Operations teams.

Call centre teams.

Customer teams.

External

Regional customers.

Qualifications And Experience

Qualifications, Skills and Experience Required for the Job

Degree in management, business administration and/or marketing.

Valid Code EB drivers’ licence.

5 to 8 years' experience in a marketing and sales function that includes coordinating

sales teams and managing complex and/or significant customer relationships.

Skills And Competencies

Leadership Standards.

Provide inspirational leadership.

Create a culture of execution.

Display business insight and innovate.

Develop customer service obsession.

Develop commitment through engagement.

Knowledge

Business principles.

Company economics (supply and demand).

Sales and marketing principles and methodologies.

Research methodologies.

The regional market and competitors.

Skills

Planning and organisation.

Negotiation.

Project management.

Computer literacy (MS Office and SAP).

Verbal and written communication.

Report writing.

Interpersonal.

Logical thinking.

Innovative thinking.

Problem solving.

Decision-making.

Analytical and evaluative thinking.

Achieving sales, profitability, and budget goals.

Implementation of sales and marketing strategies.

Attributes

Initiative and assertive.

Tolerant of stress and pressure.

Attention to detail.

Deadline driven.

Able to prioritise.

Able to leverage technology.

Organisational awareness.

Commitment to building strong business relationships with customers.

Effective communication with senior leaders internally and with customers.

Ability to interface and demonstrate leadership both internally and externally.

High-energy self-starter as well as collaborative team player.

We look forward to hearing from you!
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