#535 - Control Room Operator

Core Job Purpose

Responsible for ensuring the effective monitoring of the CCTV program, promptly identifying and responding to security incidents, and maintaining a secure environment. The controller should possess excellent attention to detail, strong observational skills, vigilant individual and the ability to make quick and informed decisions.

Key Accountabilities

• Emergency Response:
• Contact emergency or relevant emergency providers as needed.
• Coordinate with security personnel and emergency responders during incidents.
• High-Profile Client Protection:
• Incident Response:
• Respond promptly to security incidents by reacting to the situation and taking appropriate action.
• Coordinate with security personnel and responders to address potential threats or breaches.
• Maintain detailed incident logs and provide accurate and timely reports to the appropriate authorities.
• System Maintenance:
• Conduct regular checks on surveillance equipment, alarm systems, and vehicle monitoring systems to ensure proper functionality.
• Report any malfunctions, faults, or irregularities to the designated technical support team and control room manager.
• Documentation:
• Maintain accurate records of surveillance activities, incidents, and responses.
• Generate detailed reports for management, summarizing daily activities and incidents.
• Surveillance Monitoring
• Operate and monitor CCTV systems, including Exocortex & Axis to ensure the continuous observation of designated areas.
• Detect and analyze suspicious activities or security breaches through surveillance cameras.
• Provide specialized monitoring and protection for high profile residents.
  
  

Minimum Requirements

• Psira B Grade registered – registered and up to date
• CCTV Control Room certification or at least 2 years working experience in control room environment.
• Good communication skills.
• Ability to problem solve.
• Good interpersonal skills.
• Computer literate with Office and Excel.
• Reside in Stellenbosch area – this is a self-posting position.
  
  

Remuneration to be discussed.