Consumer & Sensory Insights Manager- SEA & WCA Region

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and creativity, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. Every day, your talent, your innovative spirit, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and creativity, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with more than 16,800 employees around the world to explore ideas and ambitions with. Every day, your talent, your innovative spirit, and your determination will shape our future, making a positive difference onbillions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

Consumer & Sensory Insights Manager for Southern and East Africa (SEA) & West and Central African (WCA) - Your next challenge?

As a Consumer & Sensory Insights Manager for our Taste & Wellbeing division, based in our Johannesburg office - South Africa, you will report to the Head of Consumer & Sensory Insights for SAMEA. You will help us improve our consumer understanding ofall food categories and set the sensory strategies to meet our customer's needs.

As a part of our team, your influence will be:

Successfully plan, manage and deliver CSI projects and initiatives against reactive and aligned annual business objectives:

• Ensure that CSI projects and initiatives undertaken fit with the overall segment / area business strategy and priorities
• Scope and define CSI project plans, designs, timelines and budget according to overall project objectives and key stakeholder expectations
• Lead the successful execution of CSI projects by effectively leveraging different research approaches where relevant (i.e. sensory science, consumer sensory etc.), managing external research partners and internal constituents
• Proactively leverage secondary research data and information to supplement primary re-search and effectively monitor trends in how markets, categories and consumers are evolving
  
  

Deliver relevant and actionable project learning to the business with impact:

• Responsible for the analysis and interpretation of sensory descriptive data.
• Deliver clear, meaningful and actionable sensory and consumer sensory learning that help respond to short-term customer requests and address the long-term learning agenda
• Effectively generate and deploy insights with key project /business constituents
• Ensure appropriate storage and dissemination of information and insights internally and cross-functionally (i.e. reports, consistent use of internal Knowledge Management systems, presentations / workshops, storage of data etc.)
• Proactively contribute to managing and delivering regional meta-analyses and learning consolidation that connect different sources of data and findings to enable cross-country comparisons, generate regional perspectives on relevant topics, categories and icons and generate new insights in doing so
• Contribute to customer intimacy by representing Givaudan expertise in the area of Consumer Sensory Insights with Customers
  
  

Contribute to CSI best practices and functional excellence

• The CSI Manager contributes to the development of CSI Analyst and technician
• Oversee adherence to best practices and efficient management of the Sensory Science resources and techniques i.e. Expert panel, sensory evaluation and analysis approaches, sensory language etc.
• Contribute to the development and application of new techniques and methodologies and ensure best in class CSI practices are continuously applied within Givaudan
• Participate in cross-segment CSI capability building projects i.e. Test & Learn plans, training etc.
  
  

What are we looking for?

• min Bachelor's degree in Food Science, Food Engineering and related fields
• Experience in consumer & sensory insights for food and FMCG industries;
• Proficient in English verbal and written.
  
  

Functional Competencies

• Understand and execute research effectively (Advanced)
• Generate and deploy insights with impact (Essential)
  
  

Technical expertise:

• Sensory Science (Essential / Advanced) – min 3-5 year experience in managing a sensory panel and panel leaders and proficiency in both descriptive and discriminant sensory evaluation approaches
• Consumer Sensory Research (Proficient / Advanced) – min 2-3 year experience in managing Qual and Quant consumer research designed to link consumer behavior and sensory expectations and perceptions
• Consumer & Category Understanding (Essential)
  
  

Leadership Competencies

• Business Acumen, Command Skills, Priority Setting, Drive for Results, Peer Relations, Organizational Agility
  
  

Our benefits:

• Attractive package with benefits
• Excellent opportunities for progressive learning and development.
• A creative team environment that will inspire you
  
  

"Preference will be given to suitable candidates from designated groups whose appointments will contribute towards the achievement of the Company's employment equity goals."

At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.

You work within an inspiring teamwork culture – where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.

Every essence of you enriches our world.

Diversity drives innovation and creates closer connections with our employees, customers and partners.

Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.