Team Leader, Universal Banking

Stanbic Bank Tanzania


Date: 3 weeks ago
City: Cape Town, Western Cape
Contract type: Full time
Job Description

To oversee a team of Universal Bankers for a Point/s of Representation (POR/s) within client experience, product and laid down requirements to drive sales and service objectives.

Qualifications

Type of Qualification: NQF Level 7

Field of Study: Not applicable

Licenses & Certifications: FAIS Representative

Experience Required

Client Coverage

Personal and Private Banking

3-4 years

Relevant FAIS qualification and experience. Front line experience in serving customers in order to meet sales and service objectives. Knowledge of other departments and their functions within a branch.

Additional Information

Behavioural Competencies

  • Adopting Practical Approaches
  • Articulating Information
  • Challenging Ideas
  • Convincing People
  • Exploring Possibilities
  • Following Procedures
  • Generating Ideas
  • Making Decisions
  • Producing Output
  • Providing Insights
  • Showing Composure
  • Understanding People

Technical Competencies

  • Application & Submission Verification (Consumer Banking)
  • Banking Process & Procedures
  • Client Acceptance & Review
  • Customer Understanding ( Consumer Banking)
  • Processing
  • Product Knowledge (Consumer Banking)
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