Senior Specialist: People Change Manager

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

This role blends expertise in People Change Management and Strategic Communications.

Job Description

Change Management

• The facilitation of change management activities for projects so as to ensure minimum resistance or disruption to implementation and maximum commitment and buy-in to the benefits of the project/initiatives and the implementation plans
• To be accountable for creating and implementing change management strategies and plans that maximise employee adoption.
• To drive faster change implementation, increased strategic understanding and operational productivity.
• Providing strategic direction, tactical and operational implementation on Change management activities at an organizational transformation level and projects.
  
  

Communications

• The Strategic Communication role is responsible for developing and implementing communication strategies that effectively convey the Group Compliance message to our internal audiences.
• This role involves crafting and managing communications that enhance Compliance experience and foster engagement.
• The role will work closely with the Group Communication Team and other departments to ensure alignment and coherence in all communications.
  
  

Key Accountabilities

• Develop a change management strategy and plan for the specific project in alignment with the project implementation plan.
• Assessing all the stakeholders and defining the nature of sponsorship, involvement and communication that will be required.
• Identify, analyse, prepare risk mitigation tactics.
• Drive deliverables for the effective implementation of the change management framework and strategies.
• Develop communication strategy and approach.
• Develop, support and contribute towards training interventions.
• Support and engage leaders with change methodologies.
• Integrate change management activities into project plans.
• Manage stakeholders across the BU and within Group where appropriate.
• Define and measure success metrics and monitor change progress.
• Driving the change adoption for relevant stakeholders and end users
  
  

Competencies

• Intimate knowledge of Change Management frameworks, practises and strategies.
• Understanding of the Financial Services and Insurance legislation and regulations
• Knowledge of people and project engagement lifecycle
• Knowledge of employee engagement and experience management practices
• Understanding of employee behaviour, specifically relating to financial services
• Understanding of business management processes, policies, practices and metrics
  
  

Experience

• Experience in managing change in a large corporate business environment
  
  

Qualifications

• Preferred Education - B Degree & Hons in field of Human Sciences, Post-graduate Diploma in Business Administration
• Preferred Experience - 4 – 8 years in people change management domain in a project environment
• A solid understanding of how people go through a change and the change process.
• Experience and knowledge of change management principles and methodologies.
• Good understanding of and experience with project management approaches, tools and phases of the project lifecycle.
• Exceptional communication skills – both written and verbal.
• Able to work effectively at all levels in an organization.
• Excellent active listening skills.
• Problem solving and root cause identification skills.
  
  

Education

Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised