Product Specialist

Job Description

To provide specialist product advice.

Hello, Future Product Specialist

This role is within FNB Connect and Service Provider. We are looking for a dynamic and highly driven Product Specialist to join our team.

Are You Someone Who Can

• Manage costs and expenses within approved budget to achieve cost efficiencies.
• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions.
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SMEs, project managers and senior staff members.
• Maintenance of expert knowledge on relevant legislative amendments, industry best practices and provision of proactive advice and solutions to relevant stakeholders.
• Translate strategies into actionable goals and execute relevant projects or initiatives aligned to strategic objectives with specific performance measures and control systems to track progress.
• Implement and maintain sound business processes that minimize risk and deliver quality requirements specifications.
• Assist in finding relevant resolutions in response to audit findings from internal or external Audit
• Provide guidance with client management and appropriate response to customer enquiries
• Initiate and manage product research, data mining and quantitative analysis to ensure sustainability and future competitive growth.
• Assist with the formulation of and/or progress of current campaigns.
• Explore local and international markets for new products and trademarks in order to expand and strengthen the business' market position.
• Facilitate the conversion of knowledge and ideas into new or improved products, processes and services.
• Manage own development to increase own competencies.
  
  

You Will Be An Ideal Candidate If You Have

• Minimum qualification: A bachelors degree in Engineering, Business Management, Marketing or similar Post Graduate Qualification
• Experience: A minimum of 2 years' experience in a similar role with relevant experience in Value Added Services
• At least 2 - 3 years' relevant experience in a product environment will be preferred
• Strong written and communication skills
  
  

You Will Have Access To

• Opportunities to network and collaborate.
• Challenging work environment.
• Opportunities to innovate.
  
  

We Can Be a Match If You Are

• Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to.
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.
• Adaptable, curious and willing to learn. You're a self-starter and are motivated to achieve great feats for the business
• Passionate in providing insights.
• Thrive in a collaborative environment.
  
  

Are you interested to take the step? We look forward to engaging with you further. Apply now!

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#FNB

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

21/05/25

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.