Ford Protect Manager
Ford Motor Company
Date: 2 weeks ago
City: Pretoria, Gauteng
Contract type: Full time
Job Description
About Us
At Ford Motor Company, we believe freedom of movement drives human progress. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career and help us define tomorrow’s transportation.
About The Team
We strategically partner with operations to drive exceptional results, and increase Ford’s leadership as an automotive company. We contribute financial expertise to all areas of the company, including the planning, manufacturing, marketing and distribution of Ford products around the world.
- Strong supervisory experience & ability to manage & lead team members
- Excellent Negotiation Skills & Strong Emotional Resilience
- Expert-level knowledge in Ford Protect Products (Service Plans, Maintenance Plans, Extended Warranty)
- Expert-level knowledge in One Warranty System and GESB systems
- Knowledge of PANDA, Microcat, PTS, GESB
- Knowledge of MEA, SSA Markets
- Attention to detail, accuracy, and ability to manage many aspects at the same time
- Ability to do costings for different Ford Protect Plans
- An extrovert with good interpersonal and communication skills who drives results.
- Able to work under tight deadlines, pressurized environment.
- Able to deal with conflict and is resourceful in problem solving.
- Strong Analytical skills and a sound knowledge of business financials
- High competency and proficiency in the functionality of Microsoft Excel and PowerPoint, including strong presentation skills, is non-negotiable.
- Must be prepared to travel
- Develop plans to achieve or exceed sales objectives
- Develop business processes to streamline the business
- Develop and submit marketing matters papers and no prod approvals
- Develop Bonus Strategy and Merit Club Strategy
- Monitor sales and claims, take corrective actions to ensure achievement of objectives.
- Facilitate the business growth of the sales business by developing business plans and using marketing, training, and analysis tools.
- Responsible for the business unit MCRP for MEA/SSA and SA
- to Corporate Finance Manual (FM) and other compliance requirements, and perform Controls Self-Assessment Tool (MCRP in Ford) to mitigate risks
- Support and prepare for all audits (Guardrisk Audit, FSCA Audit, Compliance Audit)
- Product Design, Development & Launch
- Develop plans for MEA/ SSA and SA based on market needs
- Identify and Develop New Product requirements
- Work with Finance to develop pricing for Ford Protect Plans
- Lead Product Creation and set up in GESB
- Lead Ford Protect Launches (Take to Market Plan & execution)
- Setting up dealer platforms to ensure pricing, product wording, and brochures are loaded correctly
- Monitor profit and losses on the products MEA/SSA and SA
- Provide dealer support
- Set up of Ford Suppliers for the Ford Protect Unit
- Qualification: BTECH or Degree
- RE1 and RE5 Qualification is preferred
- Experience in Ford Protect operations is preferred
- Understanding Treating Customers Fairly (6 Outcomes)
- Experience in FAIS audits to the Financial Sector Conduct Authority
About Us
At Ford Motor Company, we believe freedom of movement drives human progress. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career and help us define tomorrow’s transportation.
About The Team
We strategically partner with operations to drive exceptional results, and increase Ford’s leadership as an automotive company. We contribute financial expertise to all areas of the company, including the planning, manufacturing, marketing and distribution of Ford products around the world.
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