Compliance Manager II _ iCustomer

Job Description

To ensure there is implementation of the Group’s compliance frameworks and programmes in consultation with business ensure conformance and adherence with regulations and delivers through a team of Compliance resources/specialists.

Ensure adherence of organisation policies and procedures, especially regulatory and ethical standards.

Perform regular audits, design control systems and help to design and implement company policies.

Hello Future Compliance Manager II _ iCustomer

Welcome to FNB iCustomer, the home of the #changeables. We exist to create solutions to enable any natural person or juristic entity that wishes to participate in the FirstRand ecosystem to access our Platform.

As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are You Someone Who Can

• Identify and mitigate potential compliance risks to ensure robust and secure systems and processes.
• Analyze regulatory trends, deliver actionable insights to improve compliance and partner satisfaction.
• Participating in Cross-Functional Collaboration: Proven success in working with Regulations, Tech, and Risk teams to deliver impactful solutions.
• Apply a Data-Driven Approach: Analytical mindset with the ability to interpret performance metrics and drive data-informed decision-making.
• Monitor and review financial technology systems and software for compliance.
• Demonstrate an understanding of Fintech/Regtech industry risks as well as vendor risk management.
• Participate in compliance tracking, reviews, and validation of incidents, including monitoring of processes and business controls as well as reporting on findings and recommendations.
• Provide guidance and advisory services and consult with business stakeholders to recommend controls and processes to ensure legislative compliance and informed decision making.
• Develop, encourage, and nurture collaborative relationships within FNB and/or across the group.
• Deliver customer experience excellence in own service delivery aligned to Organisational values and service standards.
• Participate in planned activities that are appropriate for own and employee development.
  
  

You Will Be An Ideal Candidate If You

• BCom, LLB or bachelor’s degree (in a business-related discipline, Information/Data Management, Legal, Compliance or Auditing).
• Postgraduate Diploma in Compliance, Information/Data Management, Risk Management, or related field will be advantageous).
• Have 2 to 5 years of experience in a Risk Management, Compliance, Regulatory, Monitoring/Audit or similar environment.
• Financial Services experience in both South Africa and broader Africa; Technology and Fintech experience will be ideal.
• Have experience in data analysis, information/data management experience, including auditing/testing of technical systems/software.
  
  

You Will Have Access To

• Challenging Work.
• Opportunities to network and collaborate with stakeholders at all levels of the organisation.
• Engage with subject matter experts to enhance and develop your skill set.
• Opportunities to innovate and use data analytics.
  
  

We Can Be a Match If You Are

• Able to demonstrate understanding of FIC, POPIA and Financial Services Regulations.
• Experienced compliance professional in the Fintech environment.
• Technical Acumen: Familiar with the technical architecture and processes involved in translating regulations into system/tech solutions.
• Have practical work experience in implementing an end-to-end compliance programme.
• Have strong project and time management skills with the ability to work independently or lead others.
• Have excellent stakeholder management skills with the ability to communicate confidently and influence stakeholders.
• Have strong written and oral communication skills with the ability to articulate feedback and recommendations and issue regular updates for governance reporting purposes.
• Are curious & courageous - you are driven by always wanting to know more and learn more and you are brave enough to ask challenging questions.
• Are obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.
• Are observant – Strong observation skills with a keen eye for detail.
• Are resilient –Be able to work under pressure and be unflappable – Have the ability to stay cool.
• Are decisive – you are able to make sound judgments and work independently.
• Are collaborative- you can work within a team environment and to create and leverage synergies.
  
  

Are you interested to take the step? We look forward to engaging with you further. Apply now!

#post

#FNB

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

22/05/25

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.