Operations Associate
Growth Troops
Date: 2 weeks ago
Contract type: Full time
Remote
Location: Remote
Experience Level: 2+ years
About The Role
We’re looking for a proactive, results-driven Operations Associate with a background in sales or account management—particularly someone who has sold website development services to U.S.-based clients. This role supports day-to-day operations, sales pipeline management, and client success initiatives in a fast-paced, globally distributed team.
You’ll collaborate closely with the CEO (based in California) and help bridge strategy and execution across departments. If you thrive in a high-impact role, are highly organized, and understand the nuances of digital services sales and delivery, we want to hear from you.
Key Responsibilities
Interested candidates are invited to submit their resume detailing their relevant experience.
Compensation Range: $12K - $16.8K
Experience Level: 2+ years
About The Role
We’re looking for a proactive, results-driven Operations Associate with a background in sales or account management—particularly someone who has sold website development services to U.S.-based clients. This role supports day-to-day operations, sales pipeline management, and client success initiatives in a fast-paced, globally distributed team.
You’ll collaborate closely with the CEO (based in California) and help bridge strategy and execution across departments. If you thrive in a high-impact role, are highly organized, and understand the nuances of digital services sales and delivery, we want to hear from you.
Key Responsibilities
- Support end-to-end operations, including sales enablement, CRM upkeep, reporting, and process optimization.
- Act as a liaison between sales and delivery teams, ensuring client expectations and timelines are aligned.
- Monitor and manage the client onboarding process post-sale, ensuring a smooth handoff and service delivery.
- Provide internal support to the CEO, helping prioritize tasks, prepare reports, and coordinate initiatives.
- Collaborate on proposals, quotes, and contracts for web development services.
- Assist in managing project timelines, communications, and status updates across global teams.
- Identify gaps or inefficiencies in workflows and propose solutions to improve operations.
- 2+ years of professional experience,
- Direct experience selling or managing website development services for U.S.-based clients.
- Strong communication skills and comfort interacting with stakeholders at all levels, especially C-level.
- Proven ability to work independently, prioritize multiple tasks, and adapt in a fast-paced remote environment.
- Familiarity with tools like HubSpot, Trello, Slack, Notion, Google Workspace, or similar.
- Knowledge of digital project lifecycles, especially in web design, development, or digital marketing.
- Background in operations, project coordination, or client success.
- Bilingual or multilingual communication skills.
- Work 100% remotely from anywhere in the world.
- Collaborate with a globally diverse and talented team.
- Contribute directly to company growth, scalability, and client satisfaction.
- Flexible working hours with a core overlap in Pacific Time (California-based leadership).
Interested candidates are invited to submit their resume detailing their relevant experience.
Compensation Range: $12K - $16.8K
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