Workshop Manager - Hyundai Richards Bay
Hyundai Automotive South Africa
Date: 2 weeks ago
City: Richards Bay, KwaZulu-Natal
Contract type: Full time
Purpose Of The Position
The Workshop Manager has the primary responsibility to make sure customers receive consistent, timely and accurate service.
Key Outputs
The Workshop Manager has the primary responsibility to make sure customers receive consistent, timely and accurate service.
Key Outputs
- Ensure an efficient and focused customer service in a passenger car workshop.
- Effectively and efficiently manage the team (Workshop, Service Advisors and Service Admin staff).
- Manage the operations (debt collection, invoicing, quoting, warranty claims, productivity, customer satisfaction).
- Adherence to Company processes and systems.
- To maximizing the efficiency, revenue and productivity of the service department and achieve the highest levels of customer satisfaction.
- To take accountability for staff recruitment, training and development.
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