Letting Negotiator

About the Company

Nestify is an established international property management Company that operates in the United Kingdom, France, Ireland and the United Arab Emirates (UAE). The Company is owned, driven, and managed by a group of passionate individuals and a team of highly skilled experts. The Company employs talented individuals from across the globe that drives the success of the business. The Company is the preferred ‘Airbnb’ rental management partner for many international property owners, providing a higher letting income for short-, medium- and long-term stays. As a tech-driven company, the Company provides a ‘round-the-clock’ contactless service, ensuring customers worldwide can enjoy the stay they deserve. From booking to check-out, housekeeping, and maintenance - Nestify, takes care of everything and ensures a seamless experience for all – Clients and Guests.

About the Position

The Letting Negotiator (UK & UAE) is responsible for creating and managing property listings across various mid-term property rental platforms for the UK and UAE market. As a lettings negotiator you will play a key part in helping tenants to find the right property, working with your landlords to support them in the renting process from marketing through to negotiation, progressing a tenancy and to the final move-in day. Throughout this you will be offering exceptional customer service to your applicants, landlords, and other parties.

You will report to our letting manager.

Main Duties & Responsibilities

• Create and manage property letting listings - Develop and maintain accurate and appealing property listings across the mid-term property rental platforms.
•  Process and track tenant inquiries - Respond to, process, and manage prospective tenant property renting inquiries by providing detailed information about available rental properties within the next 48 hours. 
• Tenant & Landlord Relations- Build strong relationships with potential tenants to ensure potential ongoing business and to ensure a smooth and efficient booking process. Negotiate market related mid-term property letting prices with Landlords to ensure the best optimal letting price is determined for the property;
• Payment and Collection Management –. Manage tenant payments, rent collections and renting deposit returns.
• Oversee, schedule and manage pre and post property inspections;
• Data Management - Gather and maintain data on tenant property inquiries, property preferences, and tenant feedback to continuously improve the Company’s property letting service.
• Market Awareness - Stay updated on property market related rental trends and ensure property rental listings are competitive and reflect the latest property rental listings.
• Support the Lettings Team - Collaborate with the wider property lettings team to ensure all administrative tasks related to tenancy agreements, renewals, and property management are completed efficiently.

    Qualifications, Knowledge & Work Experience

• 1 to 3 years work experience in direct sales, negotiation, telesales or selling a ‘service’ to a diverse client base
• Advanced level of competency in English (C1 or C2);
• Strong English proficiency (written and verbal communication);
• Exceptional organizational skills.
• Excellent ability to pay attention to detail and a proactive approach to problem-solving.
•  Ability to work independently as well as part of a team.
• A positive and professional attitude when dealing with landlords and tenants
• Be technologically savvy – working with various software applications

 Working Days/Hours

• Monday to Friday
• 9:00am to 6:00pm (UK time, adjusted to corresponding South African Time) 

Remuneration & Benefits

•  Competitive monthly remuneration PLUS commission;
• A full-time freelance contract;
• Training on Nestify services & sales coaching from the Head of Sales
• Fully remote work in a global team of highly motivated and talented individuals;
• Generous leave (Various);
• A Company culture that values loyalty, hard work, dedication, high performance, and work-life balance;
• An opportunity to grow in your career in terms of acquiring new skills and work experience