Underwriter (Bloem)

Hello… an exciting new opportunity has just become available in our Insure, Broker Distribution. We are looking to recruit a Underwriter.

Role Objectives

To underwrite in line with our underwriting guide. Provide First Call Resolution.

Enhance Broker / Client Satisfaction and contribute to savings through effective risk management of policies

Key Responsibilities

Ensure adherence to underwriting guidelines and standard operating procedures:

• Assess new business risk in accordance with business underwriting
• New business acceptance and declinature of risk
• Providing technical underwriting expertise on underwriting referrals
• Re- Insurance referrals placements
• To act within the agreed mandate in terms of discount, acceptance of risk
• Endorsements, renewals, multi claimants, refunds and day to day queries
• Take ownership of queries and provide feedback to clients, internal and external stakeholders timeously
• Follow the company standard operating procedures on all risk management processes
• Ensure that protocol is followed in terms of regulatory requirements and necessary disclosures to be made (TCF)
• Escalate queries or deviations from SOP to relevant manager
• Act within mandate from the relevant manager in terms of acceptance and rejection of risk
• Ensure that correct policy documents are sent to the clients
• Delivering reliable underwriting support and customer service to the various claims departments and improving the overall customer experience
• Establish and nature relationship with brokers, BDC’s and other stake holders
• Identifying problems encountered by clients and proposing medium and long term resolutions
• Proposing new ways to improve technical functionality to facilitate service to meet SLA Foster and encourage team player within the team