Sales Business Development Manager & Core Sales Lead

Hapag-Lloyd AG


Date: 2 weeks ago
City: Durban, KwaZulu-Natal
Contract type: Full time
Consistently meet budget per vessel and value-added product targets

  • Drive team to proactively react to ad-hoc initiatives such as filling a certain vessel / upsell specific product(s), to ensure full vessels and loads.
  • Stay informed as to the market conditions, competition activities, pricing/ rate levels and any other indicators that impact ability to meet targets.
  • Follow-up open Sales Leads and Opportunities.
  • Develop Sales strategies to increase business volume.
  • Appropriate customer solutions and exceptional customer relations for all small to medium size customers.
  • Drive high quality level towards our smaller-and mid-sized customers (Core Accounts), through digital & voice channels.
  • Drive performance within the team to regularly exceed customer expectations.
  • Ensure that the sales process is consistently and effectively followed -
  • Evaluate customer potential (Forecast/Budget) and conduct incubation accounts Sales planning.
  • The full customer journey is through the H-L homepage
  • Educate and promote Hapag Lloyd´s navigator/ homepage to ensure that all customers fully utilize the on-line solution.
  • Look for continuous Sales Core Desk and Business Development process and system improvement.
  • Work closely with the digital department for innovation and system improvements
  • Lead and manage an empowered and high performing team
  • Coach and steer Sales Core Desk and Business Development sub teams to achieve targets.
  • Ensure that the team is held fully accountable for their performance and results.
  • Create and maintain open communication across all stakeholders and within the teams.
  • Review and tune team´s workload to ensure delivery effectiveness.
  • Ensure that all team members have the skills and ability to perform to the required standard.
  • Ensure that all teams members live the Company values – we move, we care, we deliver
  • Where necessary drive effective change management
  • Effectively conduct ad hoc projects meeting the objectives and deliverables of the project
  • Conduct the necessary research and analysis in order to present meaningful and useful information
  • Ad hoc responsibilities that are required to effectively manage or contribute to ongoing projects


Skills and Knowledge Required:

  • University


Skills and Knowledge Required:

  • University degree or equivalent
  • Very good command of written and spoken local language and English.
  • Advanced working knowledge of MS Office tools
  • Able to work well with others and follow guidelines.
  • Hands-on mentality to approach existing and new customers.
  • Customer oriented attitude with willingness to set limits.
  • Receptive and be able to grasp new ideas.
  • Capable of working under pressure.
  • Result driven team player with proactive attitude.
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