Industry Technical Manager - BioEnergy and Grain Processing
Novonesis
Date: 2 weeks ago
City: Johannesburg, Gauteng
Contract type: Full time
Are you ready for a new beginning?
We need your talent, knowledge and dedication to better our world with biology.
Our purpose points the way
In Novonesis, we know that solutions rooted in biology can help solve humanity’s biggest challenges. Since we began more than a century ago, this has been our guide. It’s how we've gotten so far. And it’s how we'll impact the future. Now, more than ever, the world needs change. And with biosolutions, the possibilities for transformation are endless.
We’re here to better our world with biology.
Role Purpose
The Technical Service Specialist will provide expert technical support to customers in the grain processing, distilling and bioenergy sectors across the Middle East and Africa region. This individual contributor role is pivotal in ensuring the successful adoption of new products, delivering technical excellence, and driving innovation-led growth in line with business strategy.
Key Responsibilities
At Novonesis we commit to an inclusive recruitment process and equality of opportunity for all our job applicants. We recommend you not to attach a cover letter to your application. Instead, please include a few sentences in your resume/CV about why you are applying. To ensure a fair recruitment process, please refrain from adding a photo in your resume/CV.
Novonesis is committed to creating a diverse environment and is proud to be an equal opportunity and affirmative action employer. All employment decisions are based on business needs without regard to race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability, or veteran status.
Want to learn more?
Learn more about Novonesis, our purpose, and your career opportunities at novonesis.com
Not the right fit for you?
Even if this job isn't the right fit for you, perhaps you know someone who might find it interesting. If so, please feel free to share the job link and encourage them to apply. Thank you for your referral! Please check out our other open positions. The right fit for you could just be a few clicks away.
We need your talent, knowledge and dedication to better our world with biology.
Our purpose points the way
In Novonesis, we know that solutions rooted in biology can help solve humanity’s biggest challenges. Since we began more than a century ago, this has been our guide. It’s how we've gotten so far. And it’s how we'll impact the future. Now, more than ever, the world needs change. And with biosolutions, the possibilities for transformation are endless.
We’re here to better our world with biology.
Role Purpose
The Technical Service Specialist will provide expert technical support to customers in the grain processing, distilling and bioenergy sectors across the Middle East and Africa region. This individual contributor role is pivotal in ensuring the successful adoption of new products, delivering technical excellence, and driving innovation-led growth in line with business strategy.
Key Responsibilities
- Customer Support & Troubleshooting: Provide direct technical service and problem-solving support to customers, ensuring optimal use and performance of products in grain processing, distilling and biofuel production environments.
- New Product Launches: Lead the technical onboarding and field implementation of new product launches across the region. Coordinate trials, generate technical data, and support commercial teams to ensure launch success.
- Innovation & Project Leadership: Initiate and drive regional innovation projects in collaboration with application teams and customers, focusing on process optimization, efficiency improvements, and value addition.
- Training & Knowledge Transfer: Conduct technical training and workshops for internal teams, distributors, and customers to build regional capability and ensure correct application of solutions.
- Market Intelligence: Stay abreast of industry trends, technological advances, and customer needs in the grain, distilling and bioenergy markets to inform development strategies and support the commercial roadmap.
- Cross-functional Collaboration: Work closely with sales, marketing, regulatory, and R&D teams to align technical activities with commercial objectives.
- Degree in Biotechnology, Chemical Engineering or a related field; advanced degree preferred.
- Minimum 5 years of technical experience in grain processing, distilling, ethanol production, or related industries.
- Strong understanding of fermentation / distillery operations, enzymatic processes, milling technologies, or biofuel applications.
- Proven ability to lead field trials, analyze technical data, and translate insights into actionable solutions.
- Willingness to travel extensively within the Middle East and Africa region.
- Strong problem-solving and analytical skills
- Effective communicator with excellent interpersonal abilities
- Self-motivated and capable of working independently
- Project management and cross-cultural collaboration
- Customer-focused with a solution-oriented mindset
At Novonesis we commit to an inclusive recruitment process and equality of opportunity for all our job applicants. We recommend you not to attach a cover letter to your application. Instead, please include a few sentences in your resume/CV about why you are applying. To ensure a fair recruitment process, please refrain from adding a photo in your resume/CV.
Novonesis is committed to creating a diverse environment and is proud to be an equal opportunity and affirmative action employer. All employment decisions are based on business needs without regard to race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability, or veteran status.
Want to learn more?
Learn more about Novonesis, our purpose, and your career opportunities at novonesis.com
Not the right fit for you?
Even if this job isn't the right fit for you, perhaps you know someone who might find it interesting. If so, please feel free to share the job link and encourage them to apply. Thank you for your referral! Please check out our other open positions. The right fit for you could just be a few clicks away.
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