South Africa - Customer Service Agent - Inbound Sales

Hinduja Global Solutions (HGS) is an innovative leader in Customer Experience and Business Process Management with over four decades of providing services. Our customer-obsessed ethos combined with a pioneering approach places digital solutions at the core of our operations. As we navigate the digital era, we strive to revolutionize customer experiences, equipping our clients with a significant competitive advantage.

Are you someone who enjoys engaging with people, solving problems, and making an impact with every conversation? This inbound sales role is based on-site in Woodstock, Cape Town. You’ll assist customers, understand their needs, and offer tailored solutions that leave a lasting impression. Whether it’s helping customers find the best options or making the most of a sales opportunity, every interaction is your chance to connect, guide, and deliver results. With uncapped bonus potential, your success is in your hands.

Please note: You must be based in Cape Town, South Africa, for this on site opportunity.

Why choose us?

HGS is a global leader in customer experience management. With more than 18,000 employees spread across 9 countries, our mission is to make our clients more competitive by providing exceptional experiences. Powered by a people-first philosophy and experience serving over 1100 of the world’s leading brands, HGS is the perfect place to build your future!

Plus, Working With HGS Comes With Benefits Like

• Competitive salary 
• Annual leave entitlement: 15 days per annum and, 17 days after 2 years
• Comprehensive funeral cover.
• Medical insurance to keep you healthy and protected.
• Fully funded transportation to your home after shift.
• Flexible Schedule Options
• Career advancement in a fast-growing organization
• People focused environment where you’ll make lifetime connections and friendships
  
  

What We Are Looking For

• Are you confident and motivated?
• Do you enjoy engaging in meaningful conversations and influencing outcomes?
• Can you listen actively, think critically, and manage your time effectively?
• Do you thrive in a fast-paced, target-driven environment?
  
  

If you’re passionate about customer engagement, driven by results, and excited by the idea of being rewarded for your performance — this is the role for you.

Requirements

• Matric (Grade 12) qualification.
• Minimum six months of customer service experience (sales and BPO experience preferred).
• Strong communication skills, with the ability to listen actively and engage persuasively.
• Ability to manage time effectively and perform in a structured, target-driven environment.
• As part of our commitment to a safe and professional workplace, successful candidates will be required to complete a drug screening.
  
  

As an equal opportunity employer, HGS is dedicated to diversity, inclusivity and Equity. HGS does not discriminate on the basis of the race, ethnicity, religion, sex, national origin, age, veteran disability, or genetic information or any other reason prohibited by law in employment. We believe in the power of diversity to create an environment where every individual excels, and our diverse customer and colleague base is deeply understood.