Operational DC Manager

takealot.com, a leading South African online retailer, is looking for a highly talented Operational DC Manager to join our Distribution Centre in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hardworking people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won't be bored as long as you are prepared for a challenge and want to build something great.

This position reports to : DC General Manager

Purpose of this position:

To manage the operations of the Distribution Centre on time, according to customer requirements, and within safety and quality regulations.

Your responsibilities will include:

• Develop and execute functional operational plans that support business strategy and enable the distribution center to meet budgets, goals, targets, and due dates
• Implement and maintain all required systems, processes, and procedures within the distribution center
• Develop standard operating procedures for all areas and monitor and enforce compliance
• Maximise the efficiency and productivity levels of the operation, ensure compliance with agreed standards, continuously seek to optimize processes, and find value opportunities for the division
• Manage and report on Service Level Agreements (including overseeing management information reports if relevant)
• Perform financial planning, budgeting, forecasting, reporting, and analysis of data for the distribution center
• Build effective, value-adding, transparent relationships with all stakeholders (customers, suppliers, and employees) through regular communication, reporting,and personal interaction
• Evaluate technology and capital requirements as determined by the tactical plan of the division
• Oversee the day-to-day activities of teams within the distribution center, scheduling employees where required, and ensuring optimal productivity
• Produce operational reports for management as required
• Ensure all employees are suitably qualified and trained for their positions
• Ensure that distribution services meet quality standards and customer requirements and that customer satisfaction levels meet agreed targets
• Ensure that all outbound items leave the distribution center within agreed time frames and that all inbound items are packed away correctly and within agreed time frames
• Ensure that all tender-order lead times are adhered to
• Ensure that deliveries are on time as per agreed targets, improving processes where needed, and liaising with service providers to optimize processes
• Manage and report on the operational budget, managing costs to ensure that costs are in line with budget (egpackaging costs, transport costs)
• Ensure that stock discrepancies are minimized by overseeing and putting in place effective Stock Control processes
• Effective management of projects within the distribution center by meeting requirements of projects and adhering to deadlines
• Identify potential risks that might affect the successful operation of the distribution centre, and put strategies and processes in place to mitigate these risks
• Continuously assess processes and systems, and look for innovative ways to improve or introduce new processes, systems, and methods that will assist the distribution center in operating more effectively
• Stay abreast of, evaluate, and implement appropriate modern world-class thinking in terms of distribution to ensure efficient, effective, and world-class operations
  
  

Qualifications:

• Diploma or Bachelor's degree qualification in logistics/supply
• chain management
• 5-8 years of experience in logistics/distribution.
• Experience in managing teams
• Knowledge of relevant legislation, including Health and Safety
• legislation, and labor legislation.
• Knowledge of distribution processes/operations
• Proficient in relevant computer packages and applications
  
  

The Environment:

• takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
• We are short on ego and high on output.
• We are doers and not only thinkers, it's all in the execution after all.
• We love what we do and what we are creating.
  
  

We seek to Employ an Extra Ordinary Mind who:

• is forthright but respectful
• is an expert at doing, who can not only design but also execute
• is analytical, able to use data to make decisions
• is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
• is passionate about the potential of e-commerce and delivering a world-class customer experience
• is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
• is business SMART. Able to think about problems from a business perspective using technical and product input
• is curious and challenge the status quo
• is innovative and enjoys iteration
• is collaborative
• will be at the cutting edge of developing new concepts for takealot.com.
• thinks like an owner of the business.
• is SMART, has INTEGRITY and is HARDWORKING
  
  

If you meet the above you are an Extraordinary Mind so come and join us!

Takealot is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.