Learning and Development Trainer

Position Summary

Industry: IT & Internet

Job category: Training and Development

Location: Randburg

Contract: Permanent

Remuneration: Market Related

EE position: Yes

Introduction

Tracker requires the services of a Training Officer situated at Tracker Head office based in Johannesburg. The successful incumbent will be responsible for General Training at a national level. Provide support towards the achievement of maximum productivity and growth in line with business strategy, company vision and values. To identify the training objectives and outcomes as a result of the identified training needs and subsequently ensure that suitable training interventions are conducted.

Job Description

• Development and or review of training and educational programs for the internal training.
• Implement our sales techniques by conducting training or refresher training to all sales teams
• Update and maintain records of sales modules and materials
• Conduct reviews with relevant business heads to identify training and development needs of employees.
• Design learning programme frameworks that are fit for purpose and meet stakeholder requirements
• recommend suitable development interventions to address any skills gaps identified.
• Research content of learning programmes and other learning interventions in consultation with subject matter experts & align the content for the business.
• Develop and implement a training plan that ensures attainment of goals and profitability of both sales and Tracker. Research and procure external training programs to meet sales needs and requirements.
• Review feedback from stakeholders regularly and implement their recommendations and suggestions, where relevant.
• Conduct moderation of assessments to support the internal moderation process when required.
• Work with the Sales teams to identify competencies required for Sales workforce to perform optimally and put in place plans to mitigate gaps.
  
  

Minimum Requirements

Minimum requirements

• Relevant Diploma /Degree or equivalent qualification in Human Resource Development
• ODETD Practices certification
• Minimum 3 years extensive training experience
• Accredited Assessor, Moderator, Facilitator & Accreditation in Designing Learning Material
• FAIS / RE Desirable
• Additional certification in sales training.
• Proven work experience as a Sales Trainer
  
  

Competencies Required

• Assessment and Moderation Principles
• Skills Development Facilitation
• Learning Management System
• Knowledge of conducting needs Identification and analysis
• Thorough Knowledge of Training Related Legislation
• The ability to analyse the current and future needs of the business and to formulate training plans accordingly.
• Research and identify external training programs to meet the business unit needs.
• Experience with web-based and e-learning platforms.
  
  

Skills Required

• Sound understanding of hard core sales selling skills and processes
• Good interpersonal skills
• Proficient in MS office
• Excellent presentation and communication skills
• Organizational Skills
• Analytical and problem solving
• Change Management
  
  

Benefits

Medical Aid

Provident fund