Supervisor

Tsebo Solutions Group


Date: 2 weeks ago
City: Boksburg, Gauteng
Contract type: Full time
Duties & Responsibilities

  • Setting and management of service delivery standards.
  • Lead, motivate, train and develop a team of staff.
  • Implement and maintain operational controls in line within budgetary requirements.
  • Ensure quality of food preparation, presentation and service is up to Tsebo Catering standards by meeting all quality star grading standards.
  • Ensure all Tsebo Catering Solutions policies and procedures are complied with.
  • Daily HR and IR issues (including training, development & performance management).
  • Analyse and pre-empt client needs and possible complaints.
  • Take responsibility for all functions by organising, preparing & co-ordinating.
  • Management of all administration, finances, debtors, budgets, etc.
  • Process paperwork.
  • Monthly P & L.
  • Relationship building with the client and customers on a daily basis (essential).
  • Must be able to work long hours and over weekends should there be a need.
  • Stay abreast of latest food trends and best practices.

Skills and Competencies

  • Attention to detail
  • Client service orientated
  • Business management principles
  • Excellent people skills
  • Strong judgement and problem-solving skills
  • 1-2 years previous experience within a Commercial/ Industrial establishment.
  • A minimum of 3 years management experience in catering.
  • Computer literacy MS Excel and MS Word
  • Financial acumen

Qualifications

  • National Senior Certificate (Matric)
  • Relevant qualification relating to Hospitality Management or Food and Beverages
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