Lifestyle Coach MMH250512-2

Role Purpose

To manage members’ chronic conditions, personalise treatment plans and assist members to lead a healthier lifestyle under the supervision of clinical support within the holistic integrated model.

Requirements

• A National Senior Certificate is essential
• Newly qualified Social Worker or health-related tertiary qualification such as Pharmacy Assistant or Honours in Psychology
• Basic knowledge of anatomy and physiology
• Experience in counselling and training on HIV/other chronic conditions would be an advantage
• Understanding of managed health care environment would be an added advantage
  
  

Duties and Responsibilities

• Identification of beneficiaries who are eligible for enrolment onto disease management programmes (DMP) – including high risk chronic – HIV, hypertension and diabetes, mental health, maternity and oncology programmes.
• To enrol members as identified or referred by other clinical teams onto the DMP and appropriately escalate for follow ups according to managed care protocols and guidelines.
• Provide health education, basic counselling, and care co-ordination to at risk members under the supervision of clinical support based on documented policies and processes.
• Optimise outcomes for enrolled members with high quality interventions and empowering clients to prevent disease complications and hospitalisation.
• Monitoring of medication and care plan compliance including routine pathology monitoring and interventions.
• Load pre-authorisations to facilitate access to benefits including PMB baskets, medication and specialists.
• Accurate record keeping of interactions on each beneficiary profile.
• Provide input for monthly, quarterly and ad-hoc client reports as required.
  
  

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