Team Lead Business Analysis
Telesure Investment Holdings (TIH)
Date: 1 week ago
City: Johannesburg, Gauteng
Contract type: Full time
Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being part of an organisation with purpose.
Job Purpose
Oversee a team of Business Analysts and provide direction and support. Perform a threefold chain of work for Internal Customers at all three levels -Operational, Tactical and Strategic - as required. Conduct Investigation, Analysis and Description. Investigate and analyse on request Business ideas, needs and problems, and utilise frameworks, syntaxes and standard methods to perform descriptive work. Develop models, processes, documents and reports to ensure efficiencies.
Responsibilities
Leadership and Direction
Explain the local action plan to support team members in their understanding of what needs to be done and how this relates to the broader business plan and the organisation's strategy, mission and vision; motivate people to achieve local business goals.
Performance Management
Respond to personal objectives and use performance management systems to improve personal performance. OR Monitor the performance of the team; allocate work and review completion, take appropriate corrective action to ensure timeliness and quality; contribute to formal individual performance management and appraisal.
Stakeholder Engagement
Identify and manage stakeholders up to top management level, finding out their needs/issues/concerns and reacting to these by leading and coordinating the development of stakeholder engagement plans to support the communication of business information and decisions.
Maintain fulfilment relationships and translate discussions between business and fulfilment areas
Business Requirements Identification
Elicit the most complex business requirements using a variety of methods such as interviews, document analysis, workshops, and workflow analysis to express the requirements in terms of target user roles and goals.
Liaise with operational, tactical and support stakeholders to understand business needs, problems and requirements.
Describe Business Requirements, processes and data in an agreed format and following agreed methods.
Needs Assessment
Build complex frameworks to fully assess the scope and context of short-term and long-term business needs.
Investigate and analyse Business Problems to understand their nature, cause, effects and drivers, using a variety of methods and techniques
Analysis of "As Is" and "To Be"
Document the most complex "as is" and "to be" processes and describe the changes required to migrate to the "to be" capability to record accurately the change required.
Describe Business Problems and associated Solutions through use of industry standards methods, models and formats and display the results in a meaningful and manner for Internal Customers who commissioned the work.
Incorporate business architecture fundamentals.
Continuous Improvement
Lead the review of existing operations and the implementation of innovation processes across the department or sub-function to ensure the required continuous improvement outcomes are delivered.
Identify shortcomings in processes, systems and procedures, and develop solutions to problems within an assigned unit or discipline.
Define, maintain and extend standards and methods in use by the organisation as required.
Building Capability
Work within existing development framework to build own capabilities and those of direct reports. Provide specialised training or coaching to others throughout the organisation in area of expertise.
Business Case
Develop straightforward business cases or lead feasibility and assessment work for proposed and current projects to support the development and continuous review of business cases.
Influence discussion about solutions, projects and initiatives based on analysis of relevant business domains.
Personal Capability Building
Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential. Maintain an in-depth understanding of technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.
Education
Grade 12/ SAQA Accredited Equivalent (Essential); 3-year degree in Information Technology / Sciences / Informatics / Data Mining / Computer Sciences (Essential); Master’s Degree in Information Technology / Sciences / Informatics / Data Mining / Computer Sciences (Advantageous)
Experience
5 - 8 years' BA experience (Essential); 3 years' experience within the financial services industry with exposure to complex systems and procedures (Essential); Experience working in an Agile environment using Agile principles and methodologies (Essential). 1 - to 3 years' experience of supervising and directing people and other resources to achieve specific end results within limited timeframes (Advantageous)
Think you have what it takes to be part of an unstoppable team who constantly finds better ways to give peace of mind? Don't wait, apply now.
Job Purpose
Oversee a team of Business Analysts and provide direction and support. Perform a threefold chain of work for Internal Customers at all three levels -Operational, Tactical and Strategic - as required. Conduct Investigation, Analysis and Description. Investigate and analyse on request Business ideas, needs and problems, and utilise frameworks, syntaxes and standard methods to perform descriptive work. Develop models, processes, documents and reports to ensure efficiencies.
Responsibilities
Leadership and Direction
Explain the local action plan to support team members in their understanding of what needs to be done and how this relates to the broader business plan and the organisation's strategy, mission and vision; motivate people to achieve local business goals.
Performance Management
Respond to personal objectives and use performance management systems to improve personal performance. OR Monitor the performance of the team; allocate work and review completion, take appropriate corrective action to ensure timeliness and quality; contribute to formal individual performance management and appraisal.
Stakeholder Engagement
Identify and manage stakeholders up to top management level, finding out their needs/issues/concerns and reacting to these by leading and coordinating the development of stakeholder engagement plans to support the communication of business information and decisions.
Maintain fulfilment relationships and translate discussions between business and fulfilment areas
Business Requirements Identification
Elicit the most complex business requirements using a variety of methods such as interviews, document analysis, workshops, and workflow analysis to express the requirements in terms of target user roles and goals.
Liaise with operational, tactical and support stakeholders to understand business needs, problems and requirements.
Describe Business Requirements, processes and data in an agreed format and following agreed methods.
Needs Assessment
Build complex frameworks to fully assess the scope and context of short-term and long-term business needs.
Investigate and analyse Business Problems to understand their nature, cause, effects and drivers, using a variety of methods and techniques
Analysis of "As Is" and "To Be"
Document the most complex "as is" and "to be" processes and describe the changes required to migrate to the "to be" capability to record accurately the change required.
Describe Business Problems and associated Solutions through use of industry standards methods, models and formats and display the results in a meaningful and manner for Internal Customers who commissioned the work.
Incorporate business architecture fundamentals.
Continuous Improvement
Lead the review of existing operations and the implementation of innovation processes across the department or sub-function to ensure the required continuous improvement outcomes are delivered.
Identify shortcomings in processes, systems and procedures, and develop solutions to problems within an assigned unit or discipline.
Define, maintain and extend standards and methods in use by the organisation as required.
Building Capability
Work within existing development framework to build own capabilities and those of direct reports. Provide specialised training or coaching to others throughout the organisation in area of expertise.
Business Case
Develop straightforward business cases or lead feasibility and assessment work for proposed and current projects to support the development and continuous review of business cases.
Influence discussion about solutions, projects and initiatives based on analysis of relevant business domains.
Personal Capability Building
Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential. Maintain an in-depth understanding of technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.
Education
Grade 12/ SAQA Accredited Equivalent (Essential); 3-year degree in Information Technology / Sciences / Informatics / Data Mining / Computer Sciences (Essential); Master’s Degree in Information Technology / Sciences / Informatics / Data Mining / Computer Sciences (Advantageous)
Experience
5 - 8 years' BA experience (Essential); 3 years' experience within the financial services industry with exposure to complex systems and procedures (Essential); Experience working in an Agile environment using Agile principles and methodologies (Essential). 1 - to 3 years' experience of supervising and directing people and other resources to achieve specific end results within limited timeframes (Advantageous)
Think you have what it takes to be part of an unstoppable team who constantly finds better ways to give peace of mind? Don't wait, apply now.
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