Clerk - Costing & Warranty - SANDOWN
Daimler Truck Southern Africa Ltd
Date: 6 days ago
City: Centurion, Gauteng
Contract type: Full time
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About Us
Since the invention of the truck over 125 years ago, Daimler Truck AG has been a pioneer in the commercial vehicle sector and is today one of the world’s largest commercial vehicle manufacturers. Established in South Africa over 60 years ago, Daimler Truck Southern Africa Ltd together with its subsidiaries Daimler Truck Financial Services South Africa (Pty) Ltd and Sandown Motor Holdings (Pty) Ltd provides an optimal experience for our esteemed customers based on a comprehensive products and services portfolio. The Group’s success is based on its leading brands inclusive of Mercedes-Benz Trucks, Mercedes-Benz Buses, and FUSO Trucks in addition to offering parts and services for Freightliner and Western Star Trucks. Its product range is backed by its market-leading value-added services in Fleetboard, TruckStore, TruckTraining, and Financial Services. With a Southern African footprint that includes South Africa, Namibia, Lesotho, Botswana, Eswatini, Malawi, Mozambique, Zimbabwe, and Zambia, the company is headquartered in Pretoria, the capital city of South Africa, and all its products are assembled locally in its East London production plant.
Job Overview
To administer accurately processing warranty claims, maintaining detailed records, and ensuring compliance reviewing job cards, verifying parts and labor costs, and coordinating with service, parts, and finance departments to ensure proper documentation and timely claim submissions. This position requires strong attention to detail, excellent organizational skills, and a solid understanding of truck components and service processes to support the financial and operational efficiency of the aftersales division.
Main Job Activities:
Service Costing
Daimler Truck Southern Africa is proud to be an equal opportunity employer. All qualified applicants will be considered; however, the following will apply:
"
About Us
Since the invention of the truck over 125 years ago, Daimler Truck AG has been a pioneer in the commercial vehicle sector and is today one of the world’s largest commercial vehicle manufacturers. Established in South Africa over 60 years ago, Daimler Truck Southern Africa Ltd together with its subsidiaries Daimler Truck Financial Services South Africa (Pty) Ltd and Sandown Motor Holdings (Pty) Ltd provides an optimal experience for our esteemed customers based on a comprehensive products and services portfolio. The Group’s success is based on its leading brands inclusive of Mercedes-Benz Trucks, Mercedes-Benz Buses, and FUSO Trucks in addition to offering parts and services for Freightliner and Western Star Trucks. Its product range is backed by its market-leading value-added services in Fleetboard, TruckStore, TruckTraining, and Financial Services. With a Southern African footprint that includes South Africa, Namibia, Lesotho, Botswana, Eswatini, Malawi, Mozambique, Zimbabwe, and Zambia, the company is headquartered in Pretoria, the capital city of South Africa, and all its products are assembled locally in its East London production plant.
Job Overview
To administer accurately processing warranty claims, maintaining detailed records, and ensuring compliance reviewing job cards, verifying parts and labor costs, and coordinating with service, parts, and finance departments to ensure proper documentation and timely claim submissions. This position requires strong attention to detail, excellent organizational skills, and a solid understanding of truck components and service processes to support the financial and operational efficiency of the aftersales division.
Main Job Activities:
Service Costing
- Ensure correctness and completeness of job card with regard to number, correct account number, credit limits, vehicle details etc.
- Ensure job cards are invoiced and cost accurately and timeously.
- Ensure correct number of labour hours against the flat rate manual is cost; include sublet work, oil and consumables.
- Monitor and report updating requirements of technical database for time and efficiency analysis to the Service Admin Manager.
- Monitor WIP.
- Ensure requests for estimates are administered accurately and efficiently.
- Ensure high quality of costing so as to enhance customer satisfaction minimizing customer disputes.
- Ensure all vehicles are checked for accuracy.
- Ensure all relevant documents are authorized attached (repair, orders for costing, parts requisition, diagnosis reports etc) to comply with DTSA audit standard.
- Ensure all job cards are filed.
- Minimum Grade 12.
- Computer Literate (preferably Kerridge system experience).
- Minimum of 3 years’ experience as Costing & Warranty Clerk.
- Self-driven and resilient.
- Leadership/ people management.
- Integrity.
- Team Work.
- Interpersonal skills (emotional maturity / cross functional collaboration).
- Ability to cope with pressure.
- Follow through skills.
- Organizing and planning.
Daimler Truck Southern Africa is proud to be an equal opportunity employer. All qualified applicants will be considered; however, the following will apply:
- Foreign nationals must qualify for a work visa/permit as per the provisions of the Immigration Act 13, 2002.
- Employment Equity Plan in terms of the Employment Equity Act, No 58, 1998. Code of good practice on the employment of people with disabilities.
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