Account Director

Publicis Groupe


Date: 5 days ago
City: Johannesburg, Gauteng
Contract type: Full time
Overview

The Account Director will serve as the primary liaison between clients, partner agencies, and internal teams to drive the successful execution of day-to-day projects. This role requires strong collaboration, relationship-building, and management skills to ensure that all project deliverables are aligned with client expectations and brand standards.

Responsibilities

Client and Partner Communication:

  • Act as the main point of contact for clients and partner agencies in managing day-to-day project execution.
  • Facilitate effective communication, ensuring that all parties are kept informed of project updates, timelines, and deliverables.
  • Gather and relay client feedback to ensure all needs and expectations are met.

Expectation Management

  • Set and manage client and partner expectations, establishing clear objectives and deliverables for each project.
  • Develop comprehensive project plans and timelines, ensuring all stakeholders are aligned and informed.
  • Proactively address any changes or issues, maintaining transparency with clients and partners.

Collaboration Across Teams

  • Work closely with creative, production, clients, and partner agencies to ensure smooth project execution.
  • Collaborate on developing innovative solutions that meet project requirements and enhance client satisfaction.
  • Facilitate brainstorming sessions and meetings to align creative and strategic directions.

Relationship Building

  • Cultivate and maintain strong relationships with all client and agency stakeholders.
  • Engage in regular touchpoints with clients to understand their evolving needs and business objectives.
  • Build trust and credibility through consistent and reliable project management.

Quality Assurance

  • Review content and creative outputs from the Studio to ensure they meet client expectations and adhere to brand guidelines.
  • Maintain high standards of quality and consistency across all deliverables.
  • Provide constructive feedback to creative teams for any necessary revisions or enhancements.

Qualifications

  • Bachelor's degree in Business Administration, Marketing, or related field.
  • Proven experience in content management, financial planning, and brand management.
  • Strong leadership skills with a strategic mindset and ability to communicate effectively.
  • Excellent analytical skills and financial acumen.
  • Proactive, forward-thinking approach with strong problem-solving capabilities.

Skills

Additional information

  • Bachelor's degree in Marketing, Communications, or a related field.
  • Experience in client management, agency liaison, and project management.
  • Strong organizational skills with attention to detail and ability to handle multiple projects simultaneously.
  • Excellent communication skills to facilitate collaboration across diverse teams.
  • Demonstrated ability to build and maintain relationships with various stakeholders.

If you are an innovative and strategic thinker who thrives in a collaborative environment, we encourage you to apply and become part of our team.
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