Banqueting Manager – 4-Star Hotel – KwaZulu-Natal

As Banqueting Manager, you will be responsible for the seamless planning, coordination, and execution of all banqueting and conference events. You will liaise with clients, internal departments, and suppliers to ensure events exceed expectations. You will lead a dedicated team to deliver excellent service and manage resources effectively.

Key responsibilities:
Plan and coordinate banqueting and conferencing events from start to finish.

Manage teams including waitstaff, setup crews, and suppliers.

Oversee event logistics, including room setup, catering requirements, and AV equipment.

Manage client relationships and ensure client satisfaction throughout event planning and delivery.

Control budgets and manage resources to maximize profitability.

Use Opera Cloud to manage reservations, event details, and billing.

Ensure compliance with health and safety standards.

Train and develop banqueting staff to maintain high service standards.

Proven experience as a Banqueting Manager, preferably in a 4-star hotel environment.

Experience managing large events (up to 1,000 guests).

Strong knowledge of Opera Cloud or similar hotel management systems.

Excellent organizational and leadership skills.

Strong client relationship and communication skills.

Ability to work flexible hours, including weekends and public holidays.

Problem-solving mindset and attention to detail.

Between 3 - 5 Years