Club Holidays Consultant
Travelstart
Date: 3 weeks ago
City: Cape Town, Western Cape
Contract type: Full time

Our Club Holidays team is looking for an experienced Holiday Packages Wholesale Consultant to join the team!
In this role, you will employ techniques and tools to achieve and exceed sales targets for Club Holiday's products while helping travel agents book their clients travel requirements.
Responsibilities
Club Holidays' is a dedicated team of wholesale consultants passionate, about providing structured holiday packages built from their extensive destination knowledge and advice, often customised to meet specific requirements.
In this role, you will employ techniques and tools to achieve and exceed sales targets for Club Holiday's products while helping travel agents book their clients travel requirements.
Responsibilities
- Supporting Travel Agents telephonically and/or via e-mail with enquiries and queries.
- Attend to all queries within speedy response times
- Ascertain client’s needs and advise suitable products and services.
- Liaise with service providers to provide clients with the most suitable Club Holiday products.
- Process clients’ bookings paying close attention to any special requirements.
- Ensure that the client has been informed of the terms and conditions of the product before payment is finalised.
- Ensure all necessary documentation is issued within the allocated time.
- Min qualification of Matric/NQF4 or equivalent
- National Diploma in Travel and Tourism preferred
- Minimum 5 years of travel consulting experience
- GDS (preferably Amadeus) and international fares knowledge
- Strong geography, destination, product, and dynamic packaging knowledge
- Outgoing and approachable with excellent customer service skills
- Team player
- Excellent verbal and written communication skills
- Passionate about travel and people
- Computer literate with MS Office or G-Suite
Club Holidays' is a dedicated team of wholesale consultants passionate, about providing structured holiday packages built from their extensive destination knowledge and advice, often customised to meet specific requirements.
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