Payroll Administrator

General Information

Job ID 30342 Location Cape Town, South Africa Work Types Permanent Categories Administration, Client Onboarding, Client Payroll

We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted here, on our website.

About TMF Group

TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world.

As we’re a global company with 11,000+ colleagues based in over 125 offices across 87 jurisdictions, we actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people. Once on board we nurture and promote talented individuals, making sure that senior positions are open to all.

Discover the Role

The Payroll Admin will support the on boarding of new clients, undertaking tasks such as Parallel runs, Scenario testing, running reports for presentation to clients, checking data loaded to build Payrolls etc.

Key Responsibilities

Responsible for accurate, complete and timely processing of weekly, fortnightly and monthly payrolls, remittances and filings with appropriate tax authorities/pension providers as required and payments to employees;

Responsible for meeting the indicated deadlines for each allocated client task;

Performing tasks in compliance with company policies relating to payroll to ensure requirements are followed consistently and in full for each payroll cycle;

Performing basic tasks in compliance with employment legislation, data protection and control risk within payroll function;

Uses TMF’s payroll software effectively

Maintains relevant databases, client records and other tracking tools as required

Performing basic tasks to support payroll audits, central statistics office and other requirements;

Aid in processing, payment, reconciliation and reporting of benefits (e.g. Health Insurance, Pension, Share Awards etc.) as required;

Perform basic standard defined tasks to on-board new clients;

Keeps up to date with changes in local payroll and tax legislation;

Participates in payroll related projects when required to do so.

Provides administrative support to the payroll team as required

Attends client meetings as required

To undertake any other duties as reasonably expected for the role

Key Requirements

Operational Excellence

Will take advantage of learning opportunities to meet needs of current job

Has a good understanding of technicalities of own role.

Promptly and efficiently completes work assignments

Commercial Awareness

Good understanding how immediate payroll team interact with other teams to deliver results

Understand and apply TMF’s code of conduct and values

Leadership & Resource Management

Provides guidance on basic tasks to colleagues in immediate team.

Manages personal workload effectively

Interpersonal Skills

Responds to and anticipates client needs in a timely and professional manner

Listens actively, considers people’s concerns and adjust own behavior in a helpful manner.

Client Excellence

Consistently strives to provide a quality service

Implements the necessary steps of the service process

Handles complaints and difficult customers in positive and effective manner, taking into account global and cultural differences

Takes responsibility for obtaining and sharing required information with others

Understands clients, identifies their needs and creates positive first impressions

Key results Areas & Key Performance Indicators

99% data entry completeness and accuracy into the Payroll system

100% adherence to ISO27001 Data/information Security & ISAE 3402 protocols

Ensure timeliness and correctness of data provided to clients

Zero customer escalations related to delivery for allocated client tasks

Support process enhancement initiatives and utilize existing systems

100% timely and accurate personal time writing within required deadline

Job specific requirements

IPASS/CIPP, or equivalent qualification, or willingness to study towards the qualification

Some experience in a fast paced, high volume payroll position,

A detailed knowledge of Paye As You Earn (including Benefits in Kind) and PRSI/NI,

Familiarity with Revenue’s online service and the bank transfer processes,

Experience with payroll systems e.g. Sage, MicroPay, Megapay, STAR & Microsoft office packages or willingness to learn to use payroll systems

Statistical reporting experience,

Resourceful, independent and strong problem-solving abilities,

Excellent written and communication skills, with strong ability to plan ahead and organise themselves,

Able to articulate and communicate with clients in a concise and professional manner

What’s in it for you?

An exciting opportunity in an international company

Professional development opportunities as well as extensive individual further training opportunities, supported by our TMF Business Academy

A career within an ever evolving market

Flat hierarchies with direct contact to management and international exchange

Want to know more about a career with TMF Group? Watch this video:

We’re looking forward to getting to know you!