Manager: Corporate Legal Services

A position for a Manager: Corporate Legal Services exists in the Corporate Legal Services team, based at Santam Sandton or Tygervalley, Cape Town.

The purpose of the role is to render legal support and solution services to the Santam Limited Group, taking into account commercial demands and business imperatives.

What will make you successful in this role?

• Manage all legal aspects and key contracts in the direct, intermediated and outsourced business environments i.e. binder holder, outsourced services and intermediary services agreements in our Conventional, Specialist and affiliate businesses.
• Lead the business in achieving legally and commercially sound outcomes through the provision of considered and legally astute advice.
• Support business interactions with external services providers and stakeholders, including but not limited to claims disputes, service disputes and managing non-claims litigation.
• Assess the impact of legislative and/or regulatory developments on business and design solutions to address the impact, including but not limited to short-term insurance underwriting, products, distribution models and client service partners such as panel beaters, adjusters etc.
• Provide support to Claims on legal matters including internal arbitration, Ombud review satisfaction, claims management philosophy and claims settlement processes.
• Manage and work in close proximity with the business and the various underwriting teams and assist in the drafting and reviewing of general commercial contracts and policy documentation.
• Manage the shared services internal stakeholder portfolio which consists of Group Sourcing and Transformation (including Group Facilities), Marketing and Brand, Santam Technology Services and Human Capital.
• Manage the negotiation and implementation of all legal aspects of strategic commercial projects and transactions.
• Generally identify, manage and mitigate legal risks for the Santam Group.

Qualification And Experience

• The minimum formal qualification for this job is a LLB university degree and admittance as a practicing attorney or advocate in the High Court of South Africa.
• At least eight years working experience in the short-term insurance environment.
• Highly developed negotiating skills and a very thorough working knowledge of insurance law.
• Highly developed research and reasoning skills and the ability to communicate complex legal concepts in a user-friendly format.
• High level of professionalism with the ability to provide legal solutions which are comprehensive, accurate and practical within very tight timeframes.
• Commercial, competition and reinsurance law experience and expertise are an added advantage.

Skills

• Commercial orientation
• Interpersonal skills
• Microsoft suite
• Influencing skills
• Strong written and verbal communication skills
• Ability to build and maintain good relationships with key stakeholders
• Ability to interpret and analyse information
• High degree of self-management, displaying an organised and measured approach

Core Competencies

Being resilient - Contributing through others

Collaborates - Contributing through others

Cultivates innovation - Contributing through others

Customer focus - Contributing through others

Drives results - Contributing through others

About The Company

Santam is the market leader in the general insurance industry in Southern Africa. As a large, diversified, and expanding company, we are committed to transformation and growth. While our headquarters are in South Africa, we are rapidly extending our presence into emerging markets across Africa and Asia.

With a client base of over 1 million policyholders, Santam serves individuals, commercial enterprises, specialist business owners, and institutions, including 80 of the Top 100 companies listed on the JSE. Our commitment to Insurance, Good and Proper goes beyond just providing cover—we offer peace of mind, ensuring our clients can focus on living in the moment, not worrying about the unexpected. Because at Santam, we believe the freedom to seize every day is worth protecting.

People drive our business, and we are committed to attracting the best talent, whether for permanent roles or short-term opportunities.

Santam is committed to diversity, inclusion, and belonging. As an equal opportunity employer, we encourage applications from candidates of all backgrounds, including persons with disabilities. We are dedicated to neuro-inclusivity and fostering a workplace where everyone can thrive.

Take the next step in your career—apply now and be part of a company that’s shaping the future of insurance. This is Freedom!