Account Director
Link
Date: 2 days ago
City: Johannesburg, Gauteng
Contract type: Full time
Job Purpose?
As the client’s Account Director, this role will create long-term, trusting relationships with our key customer and to oversee all activities related to the sourcing, management and reporting of all categories identified within the scope of services for LINK.
To oversee, manage and take ownership of the relationship centrally and in key markets delivering a range of promotional item / gift projects for the clients. These will show best in class innovation, creativity and project delivery for our customer.
Ensure we are seen as the preferred partner for all POS, promotional and print materials
Key Administrative Responsibilities
Client Relationship Management
Problem-Solving
Adaptability
Hard Skills Required
Budget Management
Local Market Knowledge
Data Analysis and Reporting
Admin / Commercial Ratio
50% Commercial : 50% Admin
Our organization is dedicated to fostering a workplace environment that values diversity and inclusion. We actively seek to attract, recruit, and nurture talent from a broad spectrum of backgrounds, each contributing unique perspectives, ideas, and experiences.
Our goal is to cultivate a productive and inclusive atmosphere that represents various cultures and groups, where everyone is given an equal opportunity to thrive.
Your needs and preferences are important to us, and we are committed to ensuring an equitable and accessible recruitment process. If you feel you need any reasonable adjustments to be made in order to apply for a vacancy at Link, please contact us at [email protected]
As the client’s Account Director, this role will create long-term, trusting relationships with our key customer and to oversee all activities related to the sourcing, management and reporting of all categories identified within the scope of services for LINK.
To oversee, manage and take ownership of the relationship centrally and in key markets delivering a range of promotional item / gift projects for the clients. These will show best in class innovation, creativity and project delivery for our customer.
Ensure we are seen as the preferred partner for all POS, promotional and print materials
Key Administrative Responsibilities
- Ensure invoicing in timely manner
- Monitor, manage and track client Region Age Debt
- Oversee all transactions to ensure they are managed, controlled, checked and delivered to the highest standards
- Own the commercial performance of the account and ensure that forecasting and financial reporting is submitted accurately and on time.
- Ensure customer service is a priority. Identify and resolve all issues
- Support MI reporting and QBR’s
- Based on customer briefs initiate all product development and source new concepts in collaboration with the Operations team.
- Maintaining and updating database of local suppliers and managing the relationships
- Oversee the team and ensure they process all orders and invoices
- Work with the team and produce accurate customer quotations and ensure quality samples and artwork for proposals.
- Manage SLA’s and KPI’s set and ensure that there is regular communication regarding order status to all departments to ensure timely delivery of orders.
- Provide innovation as it pertains to your clients.
- Constantly seek growth outside of contractual areas
- Team leadership , management and succession planning
Client Relationship Management
Problem-Solving
Adaptability
Hard Skills Required
Budget Management
Local Market Knowledge
Data Analysis and Reporting
Admin / Commercial Ratio
50% Commercial : 50% Admin
Our organization is dedicated to fostering a workplace environment that values diversity and inclusion. We actively seek to attract, recruit, and nurture talent from a broad spectrum of backgrounds, each contributing unique perspectives, ideas, and experiences.
Our goal is to cultivate a productive and inclusive atmosphere that represents various cultures and groups, where everyone is given an equal opportunity to thrive.
Your needs and preferences are important to us, and we are committed to ensuring an equitable and accessible recruitment process. If you feel you need any reasonable adjustments to be made in order to apply for a vacancy at Link, please contact us at [email protected]
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