HR Administrator

Job Description

To provide day to day human resource administrative support and contribute to the long-term development of the HR function. Provide HR support and advice to employees and line managers, explaining policies and procedures in a timely and effective manner.

Duties & Responsibilities

Talent and Recruitment Administration

• Lead all recruitment for A and B band positions with the assistance of the HR Practitioner responsible for the area with a vacancy.
• Ensure all reference and criminal record checks are carried out fully and in a timely manner.
• Provide recruitment-related administrative support to the HR Team from appointment workflow stage through to joining instructions and scheduling inductions within the first week of employment.
• Announce new appointments on the Let’s Talk App (internal).
• Provide administrative support in the full annual performance appraisal system and coordination annual refresher sessions for target setting, mid-year reviews, year-end reviews, and consistency reviews.
• Liaise with the HR Practitioners to process the full termination procedure for A – CU band positions, this includes the following:

oExit checklist (medicals, termination workflows, staff shop accounts, etc)
oCoordinating exit interviews to be lead by the respective HR Practitioners Workflows

• Initiate the below workflows to provide seamless internal processes for any people-related changed:

oAppointment Workflows
oTermination Workflows
oOM Workflows
oGeneral Document Approval Workflows

• Consistently track workflows and provide regular updates to the HR Team on progress and completion
• Initiate workflows to process any ER related payments

Employee Relations

• Provide advice to line managers regarding conduct and misconduct practices with support from the HR Practitioners
• Provide advice to line managers and investigate/process disciplinary cases with support from the HR Practitioners
• Provide advice to line managers and investigate/process grievances from the HR Practitioners
• Provide HR support and advice to employees and line managers, explaining policies and procedures in a timely and effective manner.
• Coordinate and administer all CCMA bundles for conciliation and arbitration cases as guided by the HR Practitioner
• Record minutes for monthly shop steward meetings and any other ER related meetings

Health and Safety Compliance

• Handle health, safety and IOD processes and queries
• Encourage safety compliance at all times

Learning and Development

• Assist HR Practitioners in administration related to development plans and record keeping

HR Administration

• Handle maternity, paternity, adoption and parental leave processes and queries
• Enter data into the HR system to ensure accurate recording of HR records (personnel changes, position changes, disciplinary actions, etc.)
• Provide data for and prepare management information reports

• Liaise with payroll and ensure efficient distribution of manual payslips through the different Plant Controllers
• Process medical aid / fund entries and withdrawals
• Process death and disability claim documents
• Capture disciplinary records into SAP
• Administer the recording and reporting of absence
• Maintain the personnel filing system and safeguard the files and documentation
• Manage the leave administration process
• Distribute/disseminate policies and convey related communication
• Administer employee/study loan and bursary documentation
• Answer all channeled HR administration-related queries from employees and managers in the business and ensure their resolution in accordance with service standards.
• Manage the Let’s Talk App and all content creation thereof

KPI’s

• Accuracy and completeness of records and documentation
• Administration turnaround times
• Client satisfaction rate
• Employee engagement levels

Knowledge

• Advanced administration
• Basic labour legislation and practices
• Basic employment legislation
• HR practices and principles
• Plant or regional processes
• Basic skills development legislation
• Health and safety legislation

Skills/Characteristics

• Attention to detail
• Energetic and enthusiastic
• Practical and logical
• Initiative and resilience
• Reliability, honesty, and integrity
• Patience and adaptability
• Verbal and written communication
• Strong computer literacy
• Collaboration and working managing upwards

Attributes

• Ability to take initiative
• Tolerant of stress and pressure
• Creative
• Proactive
• Attention to detail
• Deadline driven
• People orientated
• Able to plan ahead and manage time
• Able to prioritize

Minimum Requirements

• Diploma or Degree in Human Resources Management.

• Must have a minimum of 2 years in a similar (HR) environment, of which 1 must be in an HR Administration role working independently.

• Computer Literacy (MS Office, including Excel and Word).

• SAP experience essential