Restaurant Supervisors – 4-Star Hotel – KwaZulu-Natal
Hospitality Jobs Africa
Date: 2 days ago
City: Durban, KwaZulu-Natal
Salary:
ZAR 10,000
-
ZAR 10,001
per month
Contract type: Full time
A fantastic opportunity awaits experienced Restaurant Supervisors to join a reputable hotel group known for quality service, vibrant guest engagement, and refined hospitality. Working closely with the Restaurant Manager, you will play a vital role in ensuring smooth day-to-day operations, maintaining service excellence, and fostering a positive team environment.
Key responsibilities:
Supervise and lead floor staff during service, ensuring guests receive impeccable service.
Maintain adherence to hygiene, safety, and service standards at all times.
Monitor guest satisfaction and handle complaints professionally and efficiently.
Ensure accurate use of the Micros and DinePlan systems for billing, reservations, and reporting.
Assist with stock control, inventory checks, and minimising wastage.
Train and mentor junior team members to uphold hotel service standards.
Liaise with the kitchen and bar teams to ensure coordinated service delivery.
Maintain the cleanliness and presentation of the dining area throughout shifts.
At least 2 years’ supervisory experience in a 4-star hotel or similar establishment.
Proficiency in Micros and DinePlan systems is essential.
Strong leadership skills with a customer-focused attitude.
Confident, well-groomed, and able to work under pressure.
Ability to work shifts, including weekends and public holidays.
Energetic team player with good problem-solving and time management abilities.
Between 1 - 3 Years
Key responsibilities:
Supervise and lead floor staff during service, ensuring guests receive impeccable service.
Maintain adherence to hygiene, safety, and service standards at all times.
Monitor guest satisfaction and handle complaints professionally and efficiently.
Ensure accurate use of the Micros and DinePlan systems for billing, reservations, and reporting.
Assist with stock control, inventory checks, and minimising wastage.
Train and mentor junior team members to uphold hotel service standards.
Liaise with the kitchen and bar teams to ensure coordinated service delivery.
Maintain the cleanliness and presentation of the dining area throughout shifts.
At least 2 years’ supervisory experience in a 4-star hotel or similar establishment.
Proficiency in Micros and DinePlan systems is essential.
Strong leadership skills with a customer-focused attitude.
Confident, well-groomed, and able to work under pressure.
Ability to work shifts, including weekends and public holidays.
Energetic team player with good problem-solving and time management abilities.
Between 1 - 3 Years
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