Application & Sales Specialist

Job Description

• Proactively seek out new sales opportunities and convert to sales
• Applications support and maintenance of company’s product portfolio installed base
• Identify potential customers and present product/service offerings to meet their needs.
• Build and maintain strong relationships with existing and potential customers.
• Provide excellent customer service and support to ensure customer satisfaction and loyalty.
• Develop a deep understanding of our products/services and effectively communicate their features, benefits, and value proposition to customers.
• Stay informed about market trends, competitor activities, and industry developments.
• Use market insights to identify opportunities for growth and stay ahead of the competition.
• Keep accurate records of sales activities, including customer interactions, sales calls, and sales pipeline status.
• Ensure compliance with company policies, procedures, and industry regulations.
• Work closely with other members of the sales team, as well as with marketing, customer service, and other departments, to achieve company objectives and provide a seamless customer experience.
• From time to time provide additional support of the company’s full portfolio in the region for devices and related consumables.
• Support Key Opinion leaders in Ophthalmology

Job Requirements Education / Professional Certification

• Degree in scientific, engineering, technical or product related field or graduation from a higher institution, or equivalent: or
• Successful completion of a Science / Optometry Degree or other relevant tertiary qualification: or
• Bachelor's degree in business administration, marketing, or related field.

Experience

• 3- 5 years professional experience in Medical Sales, ideally in the area of Ophthalmology
• Previous experience in sales, preferably in a B2B or B2C environment, with a proven track record of achieving targets.
• Experience in training
• Demonstrated ability to network and build relationships with key internal and external stakeholders.
• Proficiency in Microsoft Office and Salesforce software
• Knowledge and experience in the theatre environment.
• Excellent knowledge of the Ophthalmology market in the region.

Knowledge / Skills / Other characteristics

• Excellent communication, negotiation, and interpersonal skills
• Strong organizational and time management skills
• Problem solving & troubleshooting skills
• Presentation skills
• Argumentation & persuasion techniques
• Ability to work independently and as part of a team.
• Attention to detail
• Strategic thought and action
• Performance orientation
• proactive
• convincing
• trustworthy
• approachable
• credible
• Initiative
• Supportive orientation
• Problem solving & decision-making skills
• Excellent verbal and written Communication skills as well as excellent listening skills
• Customer service orientated
• Analytical
• Integrity
• Innovative

Working conditions & Other Attributes
Travel intensively in South Africa and Africa
Your ZEISS Recruiting Team: Joe Taroni, Maite Nomthandaso Nakana, Thema Masoga