Product Specialist Authentication Services

Job Title Product Specialist Authentication Services Location Selby - Johannesburg, GP 2001 ZA (Primary)
Occupational Level Professional Job Category Product Job Type Permanent Description

BankservAfrica form part of the South African National Payments System and are a trusted partner of the financial industry, including banking institutions, and therefore require that employees adhere to unwavering standards of honesty and transparency in performing their duties.

PURPOSE
As a Product Specialist Authentication Services, you are responsible for ensuring sustained profitability and enhancement of the product portfolio. To assist the Product Manager International Schemes and Value Adds.

You will engage with the following stakeholders:

Internal stakeholders

• Customer Lifecycle Management (CLM)Product Service Management, Business Support, IT, Delivery, Shared Services

External stakeholders

• Customers
• Relevant regulatory bodies
• External vendors

Your key responsibilities include:

The specific activities under the Product Specialist role include (not limited to):

• Product Performance Management and Value Enhancement of product offerings
• Product Risk Management
• Product Change Management
• Issuing and Acquiring knowledge
• Knowledge on chargeback rules for international schemes
• Knowledge on chargeback arbitration

Key areas of focus for the Product Specialist Authenticated Services

• Business case(s)
• Development and Management of new products and value adds in collaboration with international card schemes

QUALIFICATIONS / KNOWLEDGE

• Relevant BCom/Information Management degree/diploma
• Required computer literacy levels

EXPERIENCE

• Minimum 5 years experience in card
• Minimum 5 years’ management experience working on chargebacks
• Working Knowledge of card issuing and Acquiring
• Working Knowledge of International card scheme brands
• Knowledge of card value added services , Tokenisation, 3D secure and card fraud management